Keyes Lexus
Van Nuys, CA
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1,697 Reviews of Keyes Lexus
I wish I could give the team that worked with me a 10. Everyone was absolutely awesome, gave me a great deal, treated me with respect and definitely made me feel like a valued customer. Arthur was so pat Everyone was absolutely awesome, gave me a great deal, treated me with respect and definitely made me feel like a valued customer. Arthur was so patient in showing me the technology and features that come with my new Lexus CT200H. I can't recommend them enough. You guys are truly wonderful. More
My experience at Keyes Lexus was a pleasant one. Of My experience at Keyes Lexus was a pleasant one. Of all the sales people I must say, Mania Alexandrian was the most helpful. She was very knowledg My experience at Keyes Lexus was a pleasant one. Of all the sales people I must say, Mania Alexandrian was the most helpful. She was very knowledgable, and extremely patient with my indecisiveness. I'm definitely going to by another Lexus from her. On a second note, Ilia Shapiro was also very understanding and fair with the price he gave. Overall, thanks to these staff members, my experience was an extremely positive one, definitely going to be a repeat customer. More
overall dissappointed on the willingness to make a deal considering my whole family owns and drives lexus. It seemed to me they just didn't care they could take me or leave me. In all my years of car l considering my whole family owns and drives lexus. It seemed to me they just didn't care they could take me or leave me. In all my years of car leasing I've never been able to leave a dealership without being able to strike a deal. Just sad that I may have to discontinue being part of the Lexus family. More
Excellent service, attention to detail and personal service. What a great experience!!!! I received the highest possible attention from te staff. They made me feel welcome with no pressure at all. My n service. What a great experience!!!! I received the highest possible attention from te staff. They made me feel welcome with no pressure at all. My next Lexus will be purchased here. More
Luis was very attentive without being pushy, and showed how much he was interested in doing business with me. I was not even planning to do business that day, but he made a quick handoff to Joey, who made how much he was interested in doing business with me. I was not even planning to do business that day, but he made a quick handoff to Joey, who made me an offer I couldn't refuse. Also, I liked that we got to your best offer with a minimum of haggling. More
Natalie is really fantastic at creating a great customer experience. Both Joey and Aram were very supportive and knowledgeable. I would highly recommend Keyes for both a car purchase/lease as well as ongo experience. Both Joey and Aram were very supportive and knowledgeable. I would highly recommend Keyes for both a car purchase/lease as well as ongoing servicing. More
I recently purchased a certified preowned lexus is250. Mania Alexandria was extremely helpful and knowledgable.She made the process very pleasurable. I would highly recommend purchasing a car from the Key Mania Alexandria was extremely helpful and knowledgable.She made the process very pleasurable. I would highly recommend purchasing a car from the Keyes dealership. All the employees were friendly, no pressure. More
I was looking for a new car last weekend. I ended up at Keyes Lexus in Van Nuys after talking to a friend who just bought the CT hybrid. Luis helped me out and showed me the CT hybrid H. The experience w Keyes Lexus in Van Nuys after talking to a friend who just bought the CT hybrid. Luis helped me out and showed me the CT hybrid H. The experience was great. Even though there were a number of customers around, Luis took the time to explain everything to me so that I felt comfortable with all my options. He also didn't try to pressure me into buying somethng I don't need/want, which is always a plus when buying a car. I will be coming back next weekend to buy from Luis. More
I went in to look for a car. Luis's customer service was great. I didn't purchase the vehicle that day but I will be coming back in the near future. great. I didn't purchase the vehicle that day but I will be coming back in the near future. More