Keyes Lexus

Luis was great! He greeted me when I first got there and was very polite. I wasn't able to purchase the day I went in but Luis showed me everything I wanted to see. I was very impressed with his knowledge was very polite. I wasn't able to purchase the day I went in but Luis showed me everything I wanted to see. I was very impressed with his knowledge of the cars I was looking at. I will be back soon to hopefully make a deal on a GS350. I have already told my friends that if they are looking for a new car to go and see him. More

The receptionist ignored me when I asked for my sales person. My first sales person saw me then handed me to another sales person who spent the first 5 minutes on the phone. The 'store sales mana person. My first sales person saw me then handed me to another sales person who spent the first 5 minutes on the phone. The 'store sales manager' lied to me about the price multiple times regarding the invoice and interest rate. When pointing out his mistake, he denied and claimed that I heard him incorrectly. More

That is my second lease from Keyes Lexus and I am very satisfied with the experience and would recommend to anybody looking for a new car satisfied with the experience and would recommend to anybody looking for a new car More

I leased a new ES350 on a special Black Friday/VIP promotion. All Keyes Lexus staff with whom I met were pleasant, helpful and anxious to assist me. The process was comfortable and efficient, and I promotion. All Keyes Lexus staff with whom I met were pleasant, helpful and anxious to assist me. The process was comfortable and efficient, and I left with a very positive feeling about Keyes Lexus. More

Leased a new GS350 and was impressed by Mania's knowledge and professionalism. It is a pleasure to deal with someone like Mania when so many other dealerships underestmate the knowledge of the consumer. and professionalism. It is a pleasure to deal with someone like Mania when so many other dealerships underestmate the knowledge of the consumer. More

From the moment we walked into the store, Luis was there to help us. We were impressed with the superb service he gave us and would highly recommend him for anyone else. to help us. We were impressed with the superb service he gave us and would highly recommend him for anyone else. More

I have been a Keyes Lexus customer three times in the past and love the product. This time, we were greeted by Luis Nunez, a product demonstrator, who was not only extremely knowledgable but was a terri past and love the product. This time, we were greeted by Luis Nunez, a product demonstrator, who was not only extremely knowledgable but was a terrific representative for your dealership. There was no pressure to make a deal that day. He just wanted to show off the Lexus quality and make sure we were happy with something that would fit our needs. He made us feel very comfortable in what has historically been known to be an uncomfortable situation for many car buyers It was a pleasure working with Luis. More

Where do I start? After storming off the lot at Where do I start? After storming off the lot at Center Acura, we drove up Van Nuys Blvd and decided to check out an IS350 at Keyes. Not knowing Where do I start? After storming off the lot at Center Acura, we drove up Van Nuys Blvd and decided to check out an IS350 at Keyes. Not knowing of Keyes prior it was purely out of convenience (and my terrible experience at Center) that we stopped. I was in-between an Acura TL-SH or an IS350. From the moment we stepped on the lot it was a great experience. We were greeted by Gayle Rachtman who was greatly helpful, likeable, and easy-going. I was in search of an IS350, 2012 or newer. We test drove a stellar graphite CPO that was perfect but, it just wasn't EXACTLY what I wanted. We perused the lot with 2012 models and 2013. I fell in love with a white F Sport IS350. From Gayle we went over and worked with Joey Yerkanyan. It was the first dealership EVER who sit you down and talk numbers straight with the sales manager. Typically the sales person plays good cop, runs off to talk to a guy in a far off room who says "yay" or "nay" to your offer. Here, I worked straight with the man making the decisions. We worked it out to where I was comfortable, with the least amount of haggling, all straight talk. Discounts were flying and I was showered with perks. This was probably the easiest, smoothest transaction ever experienced at a car dealership. We took a break, grabbed some food, and came back to Joey who had thrown together a few more discounts. From there we moved upstairs to Rod Makou. He was enjoyable to work with, which made signing my life away that much easier. Everyone I met at Keyes had a great personality and was a joy to work with. I would highly suggest this dealership to anyone who wanted a great experience. Not to mention; the cookies, coffee, and fruit are top notch! Ah, in addition they just sent me a custom video of MY new car...genius! Thanks to everyone at Keyes Lexus for making my first BRAND NEW car purchasing experience memorable. More

Luis was accommodating, professional, efficient, outstanding and very knowledgeable of the car. He made buying experience a joy. Luis is truly an asset to the Lexus team. outstanding and very knowledgeable of the car. He made buying experience a joy. Luis is truly an asset to the Lexus team. More

I live in Hollywood and I plan on only going for service on Van Nuys... they were so great and friendly!! Narine was incredible and Joey was great! The office was incredibly clean and the staff were all sup on Van Nuys... they were so great and friendly!! Narine was incredible and Joey was great! The office was incredibly clean and the staff were all super knowledgable. More