Keyes Lexus

Five years ago, after being humbled, humilated, and put down by other dealerships, my husband and I walked into the Keyes Lexus dealership thinking we could drop and in and just look. We were upside-down w down by other dealerships, my husband and I walked into the Keyes Lexus dealership thinking we could drop and in and just look. We were upside-down with a Chevy Tahoe. The lease was up and I just assumed we could turn it in and get another car. Wrong! We owed thousands! Everyone, including many Ford and Chevrolet dealerhsips, quoted us astronomical lease payments.Other luxury car places just laughed at us. By the end of the day, we were weary and just wanted to look, or dream, about having a Lexus. Right away, Elia Shapiro welcomed us. Without any pressure, he asked us what we would like. We told him, but not in full sentences. We were embarassed, afraid---scared of being berrated. We told him our situation, said that we had good credit and nice personalities, but that was about it. We couldn't afford to pay more and we certainly couldn't come up with alot of money down. Moments later Elia came back and said "What if I could take your car, get you a new car and keep the same payments?" Wow!How was this possible? How could he do this? I thought I was dreaming! That day we realized that anything was possible! Elia took care of us, treated us with respect, enthusiasm, humor and joy. He got us a new Lexus-- a better car and for less money-- better than any other dealership!! Since that time, we have returned to Elia twice, for a lease and most recently a purchase. He definitely makes miracles happen. And his sales team are just as courteous and professional as he is. I always enjoy coming into this Keyes Lexus dealership. It's different, beautiful, classy and welcoming. I can't imagine getting a Lexus anywhere else. Additionally, Mania Alexandrian made our buying experience a joy. She's truly an asset for the Lexus sales team-- very poised and professional. Rod Makou, too,in finance, welcomed us like family--very effecient, patient, thorough and kind. No pressure from anyone. Thank you Elia, Mania and Rod for making the unexpected happen! I have always wanted a Lexus Rx...and once again, you made an idea into reality!Thank you for everything! Gratefully Yours, Cindy Goldenberg Tarzana, CA... A Proud Lexus RX Owner! More

ROD WAS VERY ACCOMODATING AND FRIENDLY TO ME AND MY FRIEND,HE'S VERY NICE, CALM, SOFT SPOKEN. ALL OUR QUESTIONS WERE ANSWERED AND THE SERVICE WAS OVERALL EXCELLENT. FRIEND,HE'S VERY NICE, CALM, SOFT SPOKEN. ALL OUR QUESTIONS WERE ANSWERED AND THE SERVICE WAS OVERALL EXCELLENT. More

We either leases or or purchased four Lexus vehicles fro. This dealer We know everybody there and they know us We got another great deal with great service This dealer We know everybody there and they know us We got another great deal with great service More

I was looking for a IS 350 in blue and in the F package. Call the dealer and spoke to Rod Makou and he told me the car was available. At first I was a allitle hesitate to drive down to the dealership. But w Call the dealer and spoke to Rod Makou and he told me the car was available. At first I was a allitle hesitate to drive down to the dealership. But when I got down to the dealer they had the car pull up front and clean. Keys Lexus and Orod Makou made this the best experience purchase experience. I will go back to see Orod when my lease are over and would definitely recommend this dealership. Ask for Orod More

We have been getting our cars from Keyes for years We have been getting our cars from Keyes for years because they are a very knowledgable, courteous, and well priced dealership. Whether we are looki We have been getting our cars from Keyes for years because they are a very knowledgable, courteous, and well priced dealership. Whether we are looking for a new car, or bringing one in for service, we are always pleased with our experience. They continually go out of their way to meet our needs, and that is why we keep coming back. More

Negotiating with Edmund went well ending with a hand shake and congratulations. Overall had a good experience searching for my car. Gina was great and very helpful. And Arezu was so friendly and sweet o shake and congratulations. Overall had a good experience searching for my car. Gina was great and very helpful. And Arezu was so friendly and sweet once we sealed the deal on my new Lexus ES 350! More

We were very pleased to work with the staff at Keyes Lexus. They were all very professional and made the car buying experience a positvie one. We came in with what we wanted and left with what we want Lexus. They were all very professional and made the car buying experience a positvie one. We came in with what we wanted and left with what we wanted. Everything from start to finsh was handled in a timely manner and now we are proud owners of yet another RX350. We also really like the service department for service. Therefore, we would definitely recommend this dealership to anyone. More

Great experience! Keyes gave the BEST price hands down. No haggling, nothing shady, and no pressure. After visiting several dealerships I settled on Keyes Lexus with Eric because of his excellent customer No haggling, nothing shady, and no pressure. After visiting several dealerships I settled on Keyes Lexus with Eric because of his excellent customer service. Everyone was extremely helpful and I got the best deal in town. I've had my car for a month and I still hear from Keyes Lexus just checking in and making sure everything is going well. I highly recommend Eric at Keyes Lexus! I LOVE MY IS250!! More

The whole transaction was painless. Eric was very helpfull, and worked hard finding us a car with just the right equipment. We were able to turn in our RS350 18 months early from a 4 year lease, and helpfull, and worked hard finding us a car with just the right equipment. We were able to turn in our RS350 18 months early from a 4 year lease, and trade it in for a 2013 GS350. The Sales Manager worked with us to make our down payment and monthly payments within reach. I can highly recommend this dealership. More

Jay is very good, professional, and knowledgeable. Jay is very good, professional, and knowledgeable. Overall, I had very good experience. I highly recommend Jay! I have not owned a Lexus before, and Jay is very good, professional, and knowledgeable. Overall, I had very good experience. I highly recommend Jay! I have not owned a Lexus before, and I am very happy with the car and the dealership...I love my new CT! More