Key Ford of Rockland
Thomaston, ME
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Jesse called and made threats about what he thought was an unpaid bill when in fact it had been paid directly. If he had actually looked into it and did a little research, he would see the bill was in fact an unpaid bill when in fact it had been paid directly. If he had actually looked into it and did a little research, he would see the bill was in fact paid to the outside contractor and there was no need to threaten criminal action. I will never recommend key to anyone. More
These guys worked their hardest to get me the best deal I could get in my situation! Couldn’t ask for a better team! could get in my situation! Couldn’t ask for a better team! More
Waited 30 days for my appointment, given the wrong date for the appointment. Told my bill was running about $900 so far because it had to go through a check list .Waited 8 days supposedly for the part to c for the appointment. Told my bill was running about $900 so far because it had to go through a check list .Waited 8 days supposedly for the part to come in. When I called to find out what was going on again as no one had called me , I was told they would call me back to let me know why my part had not come yet, waited, no call. Went over to find out but no one works in service on the weekends. When I called them again on Monday I was told it was being worked on and should be ready to pick up that afternoon. I asked how much the bill was it was $1937.01! For an air conditioning hose and fan clutch. $1200.00 in labor??!When I questioned the bill I was told he was new and didnt know why. Never bringing anything there again, never buying anything there again. Horrible service. Not even a would you like to speak to our manager. Nothing. More
It is one of the most friendliest and nicest places I’ve ever done business with.they give a100 % to their customers and go the extra mile. I don’t know who Jesse is but I am sure they are as nice as everyo ever done business with.they give a100 % to their customers and go the extra mile. I don’t know who Jesse is but I am sure they are as nice as everyone else I have met there.Noah was the salesman I dealt with and his manager, and the guy that did all the paperwork I think his name was Seth, wish I could remember there managers name very nice Lady my name is Vincent Abbott and if you ever want to call me and ask me any questions about KEY FORD OF ROCKLAND I WOULD BE MORE THAN HAPPY TO GIVE YOU PEOPLE A GOOD REPORT. More
They were wonderful they went out and beyond to help me get into a vehicle. Everyone in there was so nice. I am going to recommend anyone who needs a car to go there. If I could rate Key Ford I would rate get into a vehicle. Everyone in there was so nice. I am going to recommend anyone who needs a car to go there. If I could rate Key Ford I would rate them 100. 100 for customer service and 100 for everything they did to help me. I also want to give a GREAT BIG SHOUT OUT TO Noah Hutchinson for everything to showing me different cars and trucks to test driving and all the work he did to help me to get into my car. He was wonderful. THANK YOU Key Ford. More
My mother and I went car shopping and were dreading it. As soon as we arrived at key ford we were pleasantly greeted by an employee named Noah. We informed him of what details we were looking for in a vehi As soon as we arrived at key ford we were pleasantly greeted by an employee named Noah. We informed him of what details we were looking for in a vehicle and he spent all morning showing us different vehicles and telling us of all the features each one had. He was extremely knowledgeable, friendly, and patient! Above all that he was funny and made the time spent there an enjoyable experience! Best sales representative we have both EVER had! Will return in the future! Stay awesome Noah and thank you for your wonderful service!!! More
Very satisfied, courteous and professional salesmen and management. Most likely to buy from them again management. Most likely to buy from them again More
Luke was very helpful, without pressuring us. We went in looking for a used car and we got such a good deal on a new one, it only made sense! We went in looking for a used car and we got such a good deal on a new one, it only made sense! More
Easy to work with. Easy transaction. This sentence is just to get over the word count requirement. Easy transaction. This sentence is just to get over the word count requirement. More