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Key Ford of Rockland

Thomaston, ME

4.4
272 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group. We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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2 Moody Dr

Thomaston, ME

04861

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Showing 272 reviews

August 22, 2024

Jesse called and made threats about what he thought was an unpaid bill when in fact it had been paid directly. If he had actually looked into it and did a little research, he would see the bill was in fact More

by Pissed off
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Hallock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

These guys worked their hardest to get me the best deal I could get in my situation! Couldn’t ask for a better team! More

by lil_freak89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Hutchinson, Seth Batty
August 16, 2024

We were driving across America. The dealer did a fine job allowing us to continue our journey without delay. Excellent!! More

by CASTAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the employees
August 15, 2024

Waited 30 days for my appointment, given the wrong date for the appointment. Told my bill was running about $900 so far because it had to go through a check list .Waited 8 days supposedly for the part to c More

by mgrierson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Hallock
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

It is one of the most friendliest and nicest places I’ve ever done business with.they give a100 % to their customers and go the extra mile. I don’t know who Jesse is but I am sure they are as nice as everyo More

by vabbott374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah ,and Seth
August 13, 2024

They were wonderful they went out and beyond to help me get into a vehicle. Everyone in there was so nice. I am going to recommend anyone who needs a car to go there. If I could rate Key Ford I would rate More

by POOHWINNIE1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hutchinson, Evan Yandell
August 13, 2024

My mother and I went car shopping and were dreading it. As soon as we arrived at key ford we were pleasantly greeted by an employee named Noah. We informed him of what details we were looking for in a vehi More

by meglynn22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hutchinson
August 11, 2024

Very satisfied, courteous and professional salesmen and management. Most likely to buy from them again More

by TIMUDI66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Luke was very helpful, without pressuring us. We went in looking for a used car and we got such a good deal on a new one, it only made sense! More

by anracyr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Easy to work with. Easy transaction. This sentence is just to get over the word count requirement. More

by gregsmith845
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Yandell, Josh Derby, Ryan Derby
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