Caleb Wight

I'm happy with my new truck purchase, however I still have no floor mats and it took far too many days to coordinate delivery. Really frustrating to have no one communicating with me about the delay or have no floor mats and it took far too many days to coordinate delivery. Really frustrating to have no one communicating with me about the delay or process. More

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I have nothing to complain about,the service department is friendly and always answers any questions I have,Macy the service manager is always there and pleasant,Caleb is always helpful and get me in for s is friendly and always answers any questions I have,Macy the service manager is always there and pleasant,Caleb is always helpful and get me in for service whenever needed More

by BRENDAPHILBROOK Verified Customer Verified Customer

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Very polite. Helpful getting a vehicle for me to use. My vehicle was done and back to me very quickly Helpful getting a vehicle for me to use. My vehicle was done and back to me very quickly More

by BJSMITH92769 Verified Customer Verified Customer

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Very efficient and friendly. We have been very pleased with our recent experience with the Key Ford dealership. They were very informative regarding the recall that we received a We have been very pleased with our recent experience with the Key Ford dealership. They were very informative regarding the recall that we received and ordered the needed parts. More

by cwoodman001 Verified Customer Verified Customer

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I bought a jeep from them and they were the last ones to change my oil and my oil housing is cracked and they won't stand behind it. It's a $1000. To fix ,which i don't have. It's their fault ,they should s change my oil and my oil housing is cracked and they won't stand behind it. It's a $1000. To fix ,which i don't have. It's their fault ,they should stand behind it. More

by cmlowe53 Verified Customer Verified Customer

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Lucas Gray and Caleb Wight, provided exceptional service during my experience. I will be a returning customer. during my experience. I will be a returning customer. More

by BAW06 Verified Customer Verified Customer

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Thanks for the contact and even though I did not bring my car in for service, my friend who did was happy with how he was treated. car in for service, my friend who did was happy with how he was treated. More

by Holly Verified Customer Verified Customer

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Very quick the works service didn’t wait long and the price was great. Hard to beat price was great. Hard to beat More

by MKUNESH6 Verified Customer Verified Customer

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Unfortunately every visit is a misadventure. I am sorry that Ford forces me to come in. Your team that checks me in and out are doing their best but other than that it's been frustrating doing I am sorry that Ford forces me to come in. Your team that checks me in and out are doing their best but other than that it's been frustrating doing anything with Ford. After over 20 years driving Fords I am struggling with the fees and lack of extra touches to keep their clients with them. Again the folks working to check me in and out are doing fine! The company, their easily broken parts and extra fees are off putting. More

by am brooks Verified Customer Verified Customer

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Professional service department- all my questions answered ,with no double talk - all repairs done , have had no problems- answered ,with no double talk - all repairs done , have had no problems- More

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