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Macy Bosma
Macy Bosma at Key Ford of Rockland

Macy Bosma

Parts and Service

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.7
47 Reviews

Industry Experience

7 yrs, 3 mos

4.7

47 Reviews

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47 Reviews of Macy Bosma

August 01, 2026

Dealership Rating
Employee Rating

Positive especially Nick And the young lady behind the counter. I spent a month with these folks deciding and they never indicated they were exasperated More

by FLANME3
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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Aug 01, 2026

Key Ford of Rockland responded

Thank you for sharing how patient and supportive our service and front desk team were throughout your month of deciding. We’re glad they assisted without showing any frustration. It was a pleasure to service your Ford and we look forward to seeing you again. Experience the Key Difference

July 24, 2026

Dealership Rating
Employee Rating

Great place to buy and get service done. Caleb always gets me in as soon as he can. Great place More

by TWARD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Jones, Jesse Hallock, Seth Batty, Caleb Wight, Claire Eugley, TYLER GREEN

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Jul 24, 2026

Key Ford of Rockland responded

Thank you for choosing us for your Dodge Durango purchase and service. Caleb is glad to get you in promptly. We appreciate your five-star review and look forward to serving you again. Experience the Key Difference

July 03, 2026

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Employee Rating

Smooth, quick, communicative Great experience, great folks, loved the waiting area, comfortable and spacious Great More

by HUEYFE
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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Jul 03, 2026

Key Ford of Rockland responded

We’re delighted your Ford Escape service visit was smooth and quick. It’s great to know our team kept you informed and you found the waiting area comfortable and spacious. Thanks for sharing your positive experience. Experience the Key Difference

July 02, 2026

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Employee Rating

It was a very good experience. Nick was nice, friendly and professional. They were very helpful. More

by sumjam
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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Jul 02, 2026

Key Ford of Rockland responded

Macy and our service team appreciate your kind words about your Ford Explorer service visit. Thank you for the 5-star rating. Let us know whenever you need any help with your Explorer again. Experience the Key Difference

June 27, 2026

Dealership Rating
Employee Rating

They listened to my problem. Diagnosed it. Fixed it. Catalyst failed. Fixed on warranty. I will buy another vehicle from them. More

by thomas.aylesbury
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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Jun 27, 2026

Key Ford of Rockland responded

It’s great to hear our team listened to your concerns, diagnosed the issue with your F-150, and completed the warranty repair promptly. Thank you for trusting Macy and our service department; we look forward to helping you again when you’re ready for your next Ford. Experience the Key Difference

June 23, 2026

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Employee Rating

Very polite, efficient, and professional. We were very satisfied with Key Ford of Rockland’s service. More

by MARYBRUMMER200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hallock

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Jun 23, 2026

Key Ford of Rockland responded

We’re happy to hear you were pleased with the polite, efficient, and professional service on your Honda Pilot. Thank you for sharing your experience. Please let us know when we can help you next. Experience the Key Difference

June 10, 2026

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Employee Rating

Great salesman to deal with no pressure sales and will go out of his way to help you. More

by Chris.e.griffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Batty, Andrew Eggen

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Jun 10, 2026

Key Ford of Rockland responded

It’s great to hear our team provided a low-pressure experience and went the extra mile for you. We’re glad you chose your used Ford F-150 and appreciate you sharing your feedback. Experience the Key Difference

June 06, 2026

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Employee Rating

On time appointment. Courteous and professional service. Done Always willing to assist customers at service or parts department. More

by LOGCBN69
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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Jun 06, 2026

Key Ford of Rockland responded

It’s wonderful to hear your appointment started on time and that our team provided courteous and professional support. We’re pleased we could assist you and your Ford F-250 in both service and parts. We look forward to helping you again. Experience the Key Difference

May 29, 2026

Dealership Rating
Employee Rating

They are very friendly and very helpful They listen to what I wanted and needed More

by Colburnhannah95
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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May 29, 2026

Key Ford of Rockland responded

We’re pleased our service team was welcoming and attentive to your needs. Macy will be happy to hear your feedback. Thank you for trusting us with your Chevrolet Traverse. Experience the Key Difference

May 26, 2026

Dealership Rating
Employee Rating

I have been happily using the 2018 Ford EcoSport I purchased from them for more than a week. They delivered the car to me in a clean condition with all maintenance completed. Anyone looking to buy a t More

by Alisercanyazici
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Gray, Nick Jones, Jesse Hallock, Seth Batty, Caleb Wight, Claire Eugley, Andrew Eggen, TYLER GREEN

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May 26, 2026

Key Ford of Rockland responded

Thank you for choosing the 2018 Ford EcoSport. We’re glad it arrived clean and fully serviced so you could enjoy a trouble-free first week. Enjoy the ride and let us know if you need anything else. Experience the Key Difference

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