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Key Ford of Rockland

Thomaston, ME

4.5
171 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group. We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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2 Moody Dr

Thomaston, ME

04861

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Showing 171 reviews

July 15, 2024

Nice dealership that worked with me even though they were caught in the software hacking issues. Noah was a pleasure to work with. Not pushy, and if he did not know an answer, he found it More

by bhallappleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Hutchinson.
July 04, 2024

Bought a used car from them, they didn't do an inspection on the car until the day I went to pick it up and they discovered issues that needed repair. Had to get a loaner, then communication breakdowns. They More

by mrintahoe
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Hallock
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

The people there are polite,friendly helpful. The dealership is nice up to date with everything. Clean!( More

by Markhilliard8
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Was told to let them know about any issues once I drove the car pointed out a few and followed up with a second email a month later still have had nothing but promises almost two months later and no appoi More

by ED.KENISTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Macy Bosma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whomever the finance guy was he told us he was leaving but every third word was the f bomb
June 21, 2024

You can’t say enough about how great they are. From the day I got my Bronco they have been great. I never worry. More

by jcorrado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Courteousness and good communication . Long wait for the build but once it arrived it was a very quick process More

by fuzzrnp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Did not work with EvanYandell beyond some initial emails, but Ryan and Tyler were fantastic. Low pressure, helpful, quick to respond, fair on my trade. Top notch. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan Yandell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moody
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Derby
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Very nice and professional. They listened to my complaints and understood I'm not the best with technology More

by kristen2578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Made an online appt for oil change. 45 minutes in they hadn’t started it. He said my mistake was making the appointment online. My mistake? Don’t offer the option then. He also said the More

by Eye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Hallock
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Very pleasant salesmen but my salesmen Evan was the best super bubbly and went out of his way to work with me my daughter in law had him also and highly recommended me to buy my new car from this dealership More

by Seekins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Yandell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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