Key Ford of Rockland

I called for apt on 10/7 for oil change, state inspection, recall and rear wiper- scheduled for 10/16. Arrived and was told didn't have inspection sticker or wiper & was told would hold wiper, oth inspection, recall and rear wiper- scheduled for 10/16. Arrived and was told didn't have inspection sticker or wiper & was told would hold wiper, other work done, was given no indication that work was needed for inspection. I called on 10/25 to enqure about apt for remaing work- wiper and state inspection, scheduled for 10/31, wiper was replaced and I was told about breaks and leaking fluid so didn't pass inspection. Told I could come back on 11/14. 3 appointments for service requested on 10/7, needless to say I am not impressed but also spitting mad also never given any indication of cost for anything at any time. More

They did not push they let us talk about the purchase. And the truck had a full tank and clean And the truck had a full tank and clean More

Paid $180 for diagnosis only to be told no problem. Thus, problem still exists and I'm out $180. Will probably have to take the problem to Wiscasset Ford for proper diagnosis and repair. Thus, problem still exists and I'm out $180. Will probably have to take the problem to Wiscasset Ford for proper diagnosis and repair. More

Luke took care of your needs when I called and got us a better deal then we had. better deal then we had. More

I received a notice on my Ford App that there was a recall on my 2024 Ford Edge. Although I had purchased this vehicle from another dealer 2 hours away I went to Key Ford for advice on the seriousness recall on my 2024 Ford Edge. Although I had purchased this vehicle from another dealer 2 hours away I went to Key Ford for advice on the seriousness of the recall. Caleb explained this to me and although not immediatly serious offered me an appointment to remedy the recall rather than having to travel the 2 hours back to the original place of purchase. The repair has been completed at Key. I appreciate the fine service More

We had a great experience at Key Ford. Andrew was really helpful, knowledgeable, and very professional in providing us all the info and options needed to make our leasing decision as we w Andrew was really helpful, knowledgeable, and very professional in providing us all the info and options needed to make our leasing decision as we were choosing between multiple vehicles. Love my new Escape! Thanks to Andrew and Key Ford! More

Easy purchase, was a bit annoyed about the pushing for gap insurance and add ons at the end of the same but besides that everything went smoothly. gap insurance and add ons at the end of the same but besides that everything went smoothly. More

I needed my oil changed entire rotated and inspection sticker staff was very respectful and friendly I have been going there for years and will continue sticker staff was very respectful and friendly I have been going there for years and will continue More

We want to praise up Nick. He was professional, he has a lot of knowledge about vehicles, and answered all of our questions about our (new to us) SUV. We also enjoyed talking He was professional, he has a lot of knowledge about vehicles, and answered all of our questions about our (new to us) SUV. We also enjoyed talking with Tyler and Seth. Thank you for hiring the people who make us buyer's feel at ease. By the way, I am enjoying my new ride 😎 More