Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Ford of Rockland
Thomaston, ME
276 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 276 reviews
October 22, 2024
I needed my oil changed entire rotated and inspection sticker staff was very respectful and friendly I have been going there for years and will continue sticker staff was very respectful and friendly I have been going there for years and will continue More
by tlrhomeenhanceme
Verified CustomerEmployees Worked With
October 20, 2024
We want to praise up Nick. He was professional, he has a lot of knowledge about vehicles, and answered all of our questions about our (new to us) SUV. We also enjoyed talking He was professional, he has a lot of knowledge about vehicles, and answered all of our questions about our (new to us) SUV. We also enjoyed talking with Tyler and Seth. Thank you for hiring the people who make us buyer's feel at ease. By the way, I am enjoying my new ride 😎 More
by ktbell82
October 19, 2024
Ford should call me! 207-837-9155 If they want me to even consider buying another Ford Motor Company product! 207-837-9155 If they want me to even consider buying another Ford Motor Company product! More
by ANDYROWE
Employees Worked With
October 19, 2024
Left the truck all day to address the “check engine” and “check coolant additive” messages. Was informed that I needed a new SCR filter ($6,306.06) plus a sensor assembly ($285.57) plus labor for a grand to “check coolant additive” messages. Was informed that I needed a new SCR filter ($6,306.06) plus a sensor assembly ($285.57) plus labor for a grand total of $8,495.67! This was warranty repair from 2021 and thus is “out of warranty”….even though I’ve only driven a couple of thousand miles since then! I’ve bought 4 Ford vehicles in the last 15 years…..I will probably never buy another! By the way, when I drove away from the dealer, both warnings came on again!!! More
by ANDYROWE
Employees Worked With
Jesse Hallock
October 19, 2024
Professional service. Provided financing options. Had the vehicle we wanted. Timely service. Friendly and responsive. Provided financing options. Had the vehicle we wanted. Timely service. Friendly and responsive. More
by Debmik
October 18, 2024
Thank you for clean and friendly service. It was easy to set up appointment. Very happy It was easy to set up appointment. Very happy More
by suzanne.mckenzie
October 17, 2024
Fast prompt and pleasant to work with and good service and they look in to things got me back on the raod and they look in to things got me back on the raod More
by tbillings42178
Employees Worked With
October 17, 2024
Professional , knowledgeable and friendly staff. Very Clean and modern facilities. Comfortable waiting area. Highly recommend Key Ford. Very Clean and modern facilities. Comfortable waiting area. Highly recommend Key Ford. More
by gpajor8127
October 16, 2024
Caleb was very helpful and he answered my questions in a very respectful manner. He also was able to let me know by phone that my service was done when I was on a test drive with my wife who is looking for very respectful manner. He also was able to let me know by phone that my service was done when I was on a test drive with my wife who is looking for a new car., More
by bhguideservice
Employees Worked With
October 14, 2024
Very personable and were able to meet our needs expediting the process. Would highly recommend. expediting the process. Would highly recommend. More
by Adamtwilliams1986
