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Key Ford of Rockland
Thomaston, ME
270 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 270 reviews
November 14, 2024
I will never do business with Key Ford. While it seems the work was adequate, communication lacked and what should’ve been a week long repair spanned almost a month. After leaving, I reques While it seems the work was adequate, communication lacked and what should’ve been a week long repair spanned almost a month. After leaving, I requested to be removed from all correspondence but still get emailed about purchasing a vehicle. Not recommended. More
by Wpbengineer
Verified Customer
November 14, 2024
Very professional and the sales person, general manager, and the business manager were great and easy to deal with and very helpful with the entire process. and the business manager were great and easy to deal with and very helpful with the entire process. More
by NEWBURYNECKSHORE
November 13, 2024
Everyone was very helpful in finding me the right truck at a price i could afford. at a price i could afford. More
by stehen.wilcox78
Employees Worked With
November 13, 2024
Had a great experience, I love my Bronco and would recommend the dealership to anyone else in the market for one. This was my first solo car purchase and they made it easy. Plus I got a free hat. recommend the dealership to anyone else in the market for one. This was my first solo car purchase and they made it easy. Plus I got a free hat. More
by fitchp
November 13, 2024
Truck was taken in to replace tire sensors. They replace all 4 of them and programmed them as need. Problem solved. They quoted a price and stuck to it. They replace all 4 of them and programmed them as need. Problem solved. They quoted a price and stuck to it. More
by vickilbarrett
November 10, 2024
Enjoyed the straightforward nature of the deal. Nick was very nice to deal with unlike some other dealerships . They.price their cars fairly. They even delivered the car to the door. Thank you! Nick was very nice to deal with unlike some other dealerships . They.price their cars fairly. They even delivered the car to the door. Thank you! More
by ellen207
November 07, 2024
They worked with us, not too pushy and guided us through our buying process. Good experience our buying process. Good experience More
by Ralabbe9
November 06, 2024
Great service as always. Everyone was very friendly and they even brought my truck to me. Thank you! Everyone was very friendly and they even brought my truck to me. Thank you! More
by toddstarbird
November 05, 2024
They are better now than when it was Rockland Ford. Caleb and Chris (the service advisor's) were very helpful and I didn’t have to wait too long to get my car repaired. Nice waiting area. Caleb and Chris (the service advisor's) were very helpful and I didn’t have to wait too long to get my car repaired. Nice waiting area. More
by SCOTTMHHI
