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Key Ford of Rockland
Thomaston, ME
301 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 301 reviews
January 22, 2025
My service was great. They completed my service in a very timely manner. I will certainly go back again. They completed my service in a very timely manner. I will certainly go back again. More
by Me
Verified Customer
January 21, 2025
Needed truck returned same day. .no call..picked up shortly b4 closing..not good service .no call..picked up shortly b4 closing..not good service More
by s42684268
Employees Worked With
January 11, 2025
appreciated the prompt and excellent service received on my yearly inspection and checkup of my 2020 Ford Rangr Pickup on 1/8/2025 my yearly inspection and checkup of my 2020 Ford Rangr Pickup on 1/8/2025 More
by RLARSON
Employees Worked With
January 10, 2025
Very professional dealership with friendly and helpful employees. Key Ford has proven to be easy and simple to work with for both a recent vehicle purchase and servicing of other vehicles. employees. Key Ford has proven to be easy and simple to work with for both a recent vehicle purchase and servicing of other vehicles. More
by MRCHAPMAN2010
January 07, 2025
The salesperson was great - no pressure. I was delighted to find the type of car that I was looking for that fit into my budget. The salesperson took time to show me many of the features a I was delighted to find the type of car that I was looking for that fit into my budget. The salesperson took time to show me many of the features and how they work and even got me connected via my phone! I dislike buying cars, but this experience was great! More
by carneymcrae
Employees Worked With
January 06, 2025
Super Job all around. Had the truck I wanted and got me a deal I could work with. Thank you Marie. Had the truck I wanted and got me a deal I could work with. Thank you Marie. More
by jssprowl
January 04, 2025
First time to Key Ford. Heat not working on passenger side. Figured needed to be fixed by a professional. Good time to try Key. Was very impressed with how they handled the j Heat not working on passenger side. Figured needed to be fixed by a professional. Good time to try Key. Was very impressed with how they handled the job. Was straight forward about the cost and kept us informed along the way. Will definitely come back. Good job Key 👍 More
by wayne.r.ward
Employees Worked With
Other Employees :
Not sure of the first tech’s name or the gentleman that brought the car to me but both were top notch
December 28, 2024
Claire is an excellent sales person and a great representation for your company. It was a pleasure working with her. I feel I was treated fairly and respectfully, I got a great price for my trade-i representation for your company. It was a pleasure working with her. I feel I was treated fairly and respectfully, I got a great price for my trade-in and I'm very happy with the vehicle I purchased from her. Several other sales people greeted me without even knowing who I was, made me feel right at home. My vehicle was perfectly prepped on the day I picked it up. More
by PAMIKE305
Employees Worked With
December 21, 2024
Excellent customer service. Was able to rectify issue with tire. Plus recalibrated tire pressure settings. Was able to rectify issue with tire. Plus recalibrated tire pressure settings. More
by LOGCBN69
Employees Worked With
December 19, 2024
Calab was excellent in explaining to me why my car failed inspection and his customer service was outstanding. inspection and his customer service was outstanding. More
by richard.mayo11
Employees Worked With
