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Key Ford of Rockland

Thomaston, ME

4.4
272 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group. We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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2 Moody Dr

Thomaston, ME

04861

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Showing 272 reviews

August 05, 2024

Jesse and Tracy were both helpful in getting a new battery installed instead of carrying out my scheduled appointment. A nice waiting room is available for customer use. More

by ASAMARAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Strong. New to me, but she was helpful on setting up an unexpected order for some replacement parts. ted parts order for a service problem., Frank Noriega, Candy Dent
August 05, 2024

Relaxed sales team ready to step up and find what we wanted in short order. Stayed in budget but still got exactly what er wanted, went the extra step to look and find the perfect car for us. More

by lunardragon
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Noriega, Mike Samartano, Candy Dent
August 01, 2024

Bought several vehicles here. Each has been a good experience. Low pressure sales environment was appreciated. More

by jonathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Yandell, Josh Derby, Ryan Derby
August 01, 2024

Very organized. All paper work was ready for me to sign when I arrived. Cant say enough about this dealership. They are all wonderful Thanks again for such wonderf More

by mulligamstew13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Great friendly and professional service. Work done in a timely manner, all personnel were very helpful. Clean modern facilities. More

by gpajor8127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Large selection of vehicles competitive prices. Helped setting up ford pass connect which was a huge help. Seemed very knowledgeable about the vehicles More

by richkaspala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
July 23, 2024

Open, friendly, helpful personnel. Not high pressure. Appear to have collaborative personnel relationships. Knowledgeable about products and services. More

by CONRADES
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Derby
July 21, 2024

Everything went perfectly. My best car dealership experience ever. I like the team aspect instead of commissioned salesmen. More

by prm399
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Yandell, Mike Moody, Josh Derby, Ryan Derby
July 20, 2024

Salesman Nick worked hard to find the vehicle I wanted. He is very friendly and curteous. Likewise, the finance mgr Evan was friendly and curteous. The GM Marie was very friendly but a little pushy, whi More

by nk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Yandell
July 20, 2024

Excellent team work. Andrew was exceptionally professional and personable which eased the experience of new car purchase and trading in my beloved 14 year old car. Mari More

by tchat3995
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eggen
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