Key Ford of Rockland

Professional , knowledgeable and friendly staff. Very Clean and modern facilities. Comfortable waiting area. Highly recommend Key Ford. Very Clean and modern facilities. Comfortable waiting area. Highly recommend Key Ford. More

Caleb was very helpful and he answered my questions in a very respectful manner. He also was able to let me know by phone that my service was done when I was on a test drive with my wife who is looking for very respectful manner. He also was able to let me know by phone that my service was done when I was on a test drive with my wife who is looking for a new car., More

Very personable and were able to meet our needs expediting the process. Would highly recommend. expediting the process. Would highly recommend. More

I came for State inspection. Was told oilpan leaked said ok fix; then told plastic in pan and needed timing chains replace said ok then told bearing in counterbalance gone and me Was told oilpan leaked said ok fix; then told plastic in pan and needed timing chains replace said ok then told bearing in counterbalance gone and metal gone throughout engine and need new motor which I can't afford. I have to junk vehicle and pay a $3,000 plus bill with $2500 in labor ($500 was part for rear rotors) Why wasn't it said about metal throughout the engine when the oil pan was dropped before running up a hugh labor bill. Very disapppointing. Motor previous could hardly be heard especially at idle. Vehical was in excellent condition. More

The process was very simple and communication was amazing. We set everything up remotely and then went to see the car. When we arrived the vehicle was fantastic and all documents were ready to go. amazing. We set everything up remotely and then went to see the car. When we arrived the vehicle was fantastic and all documents were ready to go. More

Responsive service and knowledgeable techs. I am happy with the service and have been for years I am happy with the service and have been for years More

I don’t think I’ve ever had this much fun buying a car. A few days before I visited I called ahead and asked them to research a few specific questions, which they did. I really enjoyed working with Nick, A few days before I visited I called ahead and asked them to research a few specific questions, which they did. I really enjoyed working with Nick, my sales guy, as well as Seth, the finance guy (can’t say I’ve ever felt that way before). Special shout out to Tracey in the business office. One reason I bought from Key is that I bought my 2019 Mustang there and have always been pleased with their service department. A good car at a good price and no wasted time - a good experience. More

Good service ! Everyone was courteous! Happy with the customer pickup and delivery. Thank you all . Everyone was courteous! Happy with the customer pickup and delivery. Thank you all . More

The people are real nice, the service was great , the communication was not the best. communication was not the best. More

The dealership was clean and well maintained. My salesman was friendly but not fake. Returned my phone call promptly. Finished the sale on a good note. Salesman do need a bigger desk. My salesman was friendly but not fake. Returned my phone call promptly. Finished the sale on a good note. Salesman do need a bigger desk. More