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Ken Ganley Ford Norton - Service Center

Norton, OH

4.6
1,203 Reviews
Call Service Center (877) 839-4979

1,203 Reviews of Ken Ganley Ford Norton - Service Center

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January 17, 2024

Reverse brake system light doesnt work and now cruise control screwed up so muktiple things still weong More

by adknoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Spath
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

They have worked on my car several times and made sure I got home safe More

by mooremarvelous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
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Jan 17, 2024 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jan 18, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Took my Bronco in for an oil change. Service was quick & they even washed it. Highly recommend! More

by Jodylynn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Jody. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

Great service everytime I take my ford's to Ganly Ford! The go the extra mile to make sure I'm taken care everytime and I appreciate that! More

by gtomko4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 18, 2024 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

Great experience, as always. The service was completed in a timely and professional manner. Thanks. More

by Gregeddymba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton!

January 17, 2024

I have always been treated with respect & I think they are always honest with me More

by Sassyisspoiled15
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was one I can't think of his name now that I dealt with alot but really like him
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Jan 17, 2024 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2024

Scott hooked me up with a brand new f150 while the technician checked out my transmission. Both were very professional and didn’t push any repairs. They gave me the information I needed and I was on m More

by mikelynch333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician who checked out my transmission
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Mike, thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott and the team were able to help, and we hope to see you again!

Jan 18, 2024 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2024

Great experience at Ganley ford. Very trustworthy and did a great job with the repairs on my truck More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Scott, and for taking the time to leave us this wonderful feedback!

January 17, 2024

Ganley Ford was a very professional and well organized place. I was very happy with my experience. More

by Devin Huwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
Report | Print
Jan 18, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Devin, and for taking the time to leave us this wonderful feedback!

January 17, 2024

I have found Ken Ganley Ford to be a reliable and professional dealership that I can rely on for my automotive needs. I will certainly include them in my future automotive inquiries. Personnel is als More

by RKA926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jan 18, 2024 -

Ken Ganley Ford Norton responded

Hello, we are so happy to read such a great review about Ken Ganley Ford Norton! Please let us know if there is anything else we can do for you; we are more than happy to help!

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