Ken Ganley Ford Norton - Service Center

Was able to schedule my service without too long of a delay, and they finished it the same day. Brianna was a pleasure to work with! delay, and they finished it the same day. Brianna was a pleasure to work with! More

Excellent service on my RV which has Ford engine and chassis. Job well done by Ganley. chassis. Job well done by Ganley. More

The service people that i encountered went above and bento accomadate me and my schedule, much appreciated bento accomadate me and my schedule, much appreciated More

Great service, friendly staff. Deven was very helpful and courteous. Appointment was scheduled on time. Deven was very helpful and courteous. Appointment was scheduled on time. More

Delt with them before always satisfied with service never have a problem with the work that they do have a problem with the work that they do More

Called to make an appointment for a recall repair and thet got me in within a day. Very efficient and repaired within the scheduled time. Thank you! thet got me in within a day. Very efficient and repaired within the scheduled time. Thank you! More

Got my car back when promised after the parts were available.Charges were also as had been quoted. available.Charges were also as had been quoted. More

Will never in my life return! Took our car in back in April because we had warranties with oil changes or when we lived in Florida and they changed something under our warranty. C Took our car in back in April because we had warranties with oil changes or when we lived in Florida and they changed something under our warranty. Call and made an appointment because we were due for an oil change again, and check engine light was on again. I can't even explain how rude Scott was! Worst customer service I've ever experienced in my life! First off we had an appointment, dropped off our keys in the lock box at 7:00 a.m, called at 4:00 in the afternoon and his statement was we must have dropped the keys off after 7:30 because he never got them! Then he wants to sit there and tell me about my warranties and how they ate the last oil change because the car wasn't under warranty! If it wasn't under warranty then you should have picked up the phone and called us and we would have paid for it! So please don't tell me 15 times how you guys ate a warranty oil change! And then God forbid when they do do the oil change they reset my dashboard or put a sticker in the car! Guarantee I will never in my life walk back into this place! Scott was physically raising his voice at me on the phone pretty much telling me that I don't know what I'm talking about. All this is before he even looked at my warranty to see exactly what was covered! We will never be back. Worst experience of my life More

I had a car accident they worked with my insurance and got the job done quickly very friendly and helpful got the job done quickly very friendly and helpful More

Took my explorer in for 2 recalls and while in asked to have the works completed. I was very pleased with how kind and pleasant everyone was! have the works completed. I was very pleased with how kind and pleasant everyone was! More