Ken Ganley Ford Norton - Service Center

Oil Change and vehicle check I have been able to call on short notice and get my F150 serviced. My schedule changes a lot and t is difficult to schedule service, but I have been I have been able to call on short notice and get my F150 serviced. My schedule changes a lot and t is difficult to schedule service, but I have been very happy with the service get at Gantley Ford in Norton. More

I had our 2018 Ford Escape in for the power train reprogram and subsequently had the engine replaced. I was very impressed with the speed at which they did the repair. It was approximately 48 hrs f reprogram and subsequently had the engine replaced. I was very impressed with the speed at which they did the repair. It was approximately 48 hrs from the time they let me know it definitely needed the engine replaced til they called me to tell me it was done. More

Great for my Fleet Service, Great for Personal Vehicles I have experienced excellent relationships with both sales and service. I believe that Ganley listens to what I want to buy instead of just trying to I have experienced excellent relationships with both sales and service. I believe that Ganley listens to what I want to buy instead of just trying to sell me what they have on the lot. That means alot to me. The service is the same way. They listen and give me their thoughts on service issues, but they listen to me and do not pressure me to do something I don't want. They are very friendly and are a pleasure to do business with. More

The service department was very friendly and helpful. Got my vehicle fixed quickly. Will be back. Definitely recommend this service department to my friends and family. my vehicle fixed quickly. Will be back. Definitely recommend this service department to my friends and family. More

Service at Ganley is great, professional and timely. I appreciate the way they explain the summary of service provided with details. I would recommend them. Jessica Surso has excellent customer service sk appreciate the way they explain the summary of service provided with details. I would recommend them. Jessica Surso has excellent customer service skills and always followed through with any questions or concerns I had. More

Exceptional service. I called that morning and John Kirchenbauer got me in with an appointment that day. Everyone was very easy to work with. Will definitely recommend to other customers. Kirchenbauer got me in with an appointment that day. Everyone was very easy to work with. Will definitely recommend to other customers. More

Very positive and cooperative Make you feel at home and willing to solve and take care of any problems. Mr. Fulton did a great job of explaining and taking care of my car. Make you feel at home and willing to solve and take care of any problems. Mr. Fulton did a great job of explaining and taking care of my car. More

A recall advisory. The service department was extremely courteous and professional. The job was done,the service advisor explained what was performed and gave me my stat The service department was extremely courteous and professional. The job was done,the service advisor explained what was performed and gave me my statement. Satisfied l got in my car and left. More

The service experience was great from the time I made the appointment to the moment I picked up my car after the work was completed. appointment to the moment I picked up my car after the work was completed. More