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1,186 Reviews of Ken Ganley Ford Norton - Service Center
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May 10, 2025
Came in for the "Works" on my Explorer. I waited for the maintenance to be completed. I was in and out in less than an hour. As part of the service, I also got a complimentary car wash. Eve I waited for the maintenance to be completed. I was in and out in less than an hour. As part of the service, I also got a complimentary car wash. Everyone was friendly and I am satisfied with my service visit. More
by STEVENGKARL
Verified CustomerEmployees Worked With
Cannot recall her name, first desk on left as you walk in.
May 10, 2025
This most recent experience was tense. I was told I would have my vehicle by Monday evening but had to leave it because the part I needed was apparently used for another car/truck. This wo I was told I would have my vehicle by Monday evening but had to leave it because the part I needed was apparently used for another car/truck. This would have been no problem except I was planning on leaving the next morning for NC. Ashley told me that the part would be in by 9am the following day and my truck would be ready by 11am. Knowing about my trip and that I wanted to leave as soon as possible on Tuesday Ashley had it ready to go at 10:30. Job well done. Thank you Ashley. More
by jdyeager1
May 05, 2025
Ganley is always honest. Straight and up front pricing. Nice people all around. Ganley is always honest. Straight and up front pricing. Nice people all around. My 'go too' de Straight and up front pricing. Nice people all around. Ganley is always honest. Straight and up front pricing. Nice people all around. My 'go too' dealership. More
by Jayestim80
April 30, 2025
The service was perfect! And my car was ready within the hour. Thank you so much! And my car was ready within the hour. Thank you so much! More
by Kathy
April 27, 2025
One of the best experiences I've had especially with dealing with Summit Toyota since I've bought my car and they were not able to tell me what's going on with my car and for me to take it to Ford and f dealing with Summit Toyota since I've bought my car and they were not able to tell me what's going on with my car and for me to take it to Ford and figure out what was wrong with my car within two days time is great for me so thank you. More
by lashaeoliver1997
April 24, 2025
Love the shuttle service and quality work on our fleet of trucks. Great parts department. Always have everything we need in stock. trucks. Great parts department. Always have everything we need in stock. More
by Buckeyerv
Employees Worked With
April 19, 2025
I was very pleased with my purchase experience when I bought this car. Very little trouble but the repairs were very costly (for me). Car repairs were done quickly and I'm back on the road. The N/C se bought this car. Very little trouble but the repairs were very costly (for me). Car repairs were done quickly and I'm back on the road. The N/C service loaner was appreciated also. More
by rwilson0307
Employees Worked With
April 19, 2025
Great service and very efficient! It’s a great place to get your car serviced. It’s a great place to get your car serviced. More
by mkirchenbauer
Employees Worked With
April 16, 2025
Overall it was great, We have bought four vehicles from ganley in norton. I was a little less then impressed with the detailing of my last purchase. Even though they had almost a full week to get it done. ganley in norton. I was a little less then impressed with the detailing of my last purchase. Even though they had almost a full week to get it done. When we picked it up being it was blue certified used we were told it would have a full tank of gas and it was under a half tank. More
by bigbuddy1020
Employees Worked With
Gavin
