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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,126 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,126 reviews

April 27, 2023

Great team. Enjoyed working with all of them to purchase a car for my daughter More

by elykoj
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, Desmond , Brandon Taylor-Mitchell
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Apr 28, 2023 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle for your daughter and that you had such a positive experience. We hope your daughter will continue to enjoy her new vehicle!

May 01, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2023

Although I was not excited about paying over MSRP, Tom made the buying experience a pleasant one! More

by WD-MMI
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that Tom was able to help you find the perfect vehicle! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

May 01, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 27, 2023

We have used Ganley Ford for many years and will continue to do so in the future. We have recommended them to family and friends in the past and will continue to send people your way. More

by Jf52000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

May 01, 2023 -

Ken Ganley Ford Norton responded

Hello, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2023

The service that was given was an item under warranty; should have received a loaner! More

by Khalid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Apr 28, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

April 25, 2023

They were very helpful and responsive. I had and estimate in a reasonable amount of time and completed as scheduled. More

by mycave2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Apr 26, 2023 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

April 23, 2023

Desmond Norvell was friendly and professional. I would recommend him to anyone looking to buy a Ford. More

by seanwhitlam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
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Apr 23, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us, Sean. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 23, 2023

Great experience working with Franco. Always responsive and easy to work with. Buying and pickup was painless and quick. In and out in less than 30 minutes. More

by Mark S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Mark. We work hard to make sure our guests have an exceptional experience. We will share your comments with Franco and our team, and we look forward to working with you again.

April 23, 2023

Smooth, fast, easy transaction with lots of help setting up the Ford pass and answering questions More

by ahearty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Apr 25, 2023 -

Ken Ganley Ford Norton responded

Hi Ahearty, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2023

Took my vehicle in to be diagnosed about a cylinder 3 misfire. I had an accurate diagnosis in 2 days! Awesome team and awesome service!! More

by Dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2023

Desmond was my salesman, what a awesome guy, funny and knowledge. We test drove the truck, negotiated a deal and drove off with new truck under 2 hours!!!! I've been buying vehicles for 41 years, and thi More

by Dmaenz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Apr 25, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

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