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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,125 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,125 reviews

May 10, 2023

Christian was super helpful despite of my crying child. He was super patient and understanding! More

by She Dinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
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May 11, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Christian here at Ken Ganley Ford Norton. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

May 12, 2023 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2023

Jon and Tony are both true professionals. Such a big purchase, and it couldn’t have been any easier! More

by Rob Dickens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Ken Ganley Ford Norton responded

Thank you, Rob! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and John met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

May 12, 2023 -

Ken Ganley Ford Norton responded

Hi Rob, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2023

The dealership in Norton was not reliable in letting me know when my vehicle was finished, I had to keep calling, did not give me courtesy wash and said all the parts wasn't covered, but didn't call to te More

by halechalanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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May 08, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 10, 2023 -

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

May 06, 2023

They were nice and friendly,they fixed our car the next day. They did a nice job on our car. More

by Barbara Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Ken Ganley Ford Norton responded

Hi Barbara, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2023

We just purchased a 2023 Explorer. Thank you Franco for your help with our purchase. It was a pleasure working with you. You made it easy for us. More

by awapenaar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
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May 05, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Explorer, and don't hesitate to reach out if you need anything else.

May 05, 2023

This was a great car buying experience, we are very happy with our purchase and the buying process wasn't difficult at all, it was smooth and easy. Franco did a great job and the rest of the staff too. More

by mzak52355
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Franco and our team here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

May 04, 2023

Every thing went very well Every thing was completed in a hour Even got a car wash More

by jjcolando
Recommend Dealer
Yes
Employees Worked With
Brianne
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May 04, 2023 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2023

Efficient Easy. No BS. Honest. Best car buying experience ever. No hidden surprises or tricks. More

by jjk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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May 04, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

May 03, 2023

Franco made my car buy experience seamless! He understood my needs and wants and put me in a great vehicle! More

by LeAnn Reese
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business, LeAnn, and hope to see you again soon!

May 03, 2023

Best prepared Pre-Owned Pickup POSSIBLE by the Friendliest Staff around. Love my new Pickup. More

by DocSiders
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
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May 03, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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