Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,125 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership
View Awards

2835 Barber Rd

Norton, OH

44203

Directions

By Type

Showing 3,125 reviews

June 01, 2023

I was taken care of by Christian Rodriguez and John Chapman (mgr). They were very courteous and willing to make you comfortable in the process. More

by Theboss5058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
Report | Print
Jun 01, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Christian, John, and our team here at Ken Ganley Ford Norton are glad to have you as a customer.

May 30, 2023

Pleasant and very nice they worked very hard to put me in the car that I wanted to have. More

by markdolinar324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell, Jennifer Fincham, Christian Rodriguez
Report | Print
May 30, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new purchase, Mark, and let us know if we can be of any more assistance!

May 30, 2023

Amazing! Quick response, very pleasant and even brought the car to us (2 hours away) to accommodate our schedule!!! Would work with them again!!! More

by edgeflooring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor-Mitchell, Austin Temsey
Report | Print
May 31, 2023 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

Jun 02, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2023

Scott was great, anytime I needed help he was always there and ready to help I can't ask for better More

by huseinadham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott always meets your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

Jun 02, 2023 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2023

Franco ad Des were great in getting me in to purchase my leased vehicle. Franco explained everything to me and made the experience enjoyable. I would recommend Franco and Des for your next vehicle purchas More

by seanhsimms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Jun 02, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2023

Great customer service. Knowledgeable sales staff. Friendly service. Goes out of their way to help. More

by ECT0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom commercial sales
Report | Print
May 30, 2023 -

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 31, 2023 -

Ken Ganley Ford Norton responded

Hi, we are so happy to read such a great review about Ken Ganley Ford Norton! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2023

Very disappointed! Devon was very rude and misleading. My name was spelled wrong. I expressed numerous times how important that was because my car is getting inspected More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deven Legg
Report | Print
May 31, 2023 -

Ken Ganley Ford Norton responded

Hi Natalie, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

May 28, 2023

Very helpful and knowledgeable about the car. And I will hold up my part of the promise for my mom to get her a bronco. More

by Zombieyoshi82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 31, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

May 28, 2023

Franco was very helpful! He aided me in finding the car that best works for me and my situation. The transaction was quick and concise and all my questions were answered with More

by quarra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
Report | Print
May 30, 2023 -

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

May 31, 2023 -

Ken Ganley Ford Norton responded

Hi, we really appreciate your feedback! We can't wait to see you again, have a great day.

May 27, 2023

Mark in commercial service is great to work with absolutely a wonderful person, very knowledgeable More

by shawk7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Igleheart
Report | Print
May 30, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with Mark here at Ken Ganley Ford Norton to be positive. Please don't hesitate to reach out if you need anything else.

May 30, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care!

1
...
83
84
85
...
313