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Ken Ganley Ford Norton

Norton, OH

4.7
2,974 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 2,974 reviews

February 14, 2024

Ganley was friendly and welcoming. Tony Z. Knew who I was when I entered the building. More

by Bonzermca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Tony and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 13, 2024

The staff are always very kind. I had a service light on when I left that was not there when I arrived, but they looked at everything again before I left the parking lot which I app More

by DANC4EVER87
Recommend Dealer
Yes
Employees Worked With
Deven Legg, Deven Legg
Feb 14, 2024 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Feb 16, 2024 -

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2024

Joe Peticca was extremely helpful and friendly. He was very accommodating and a good listener to our needs. I will be returning for my next vehicle purchase. Thank you Joe and Ken Ganley Ford for t More

by cowboyflight77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Joe and Ken were able to help, and we hope to see you again!

February 12, 2024

Great customer service, kind people, and willing to work out a great deal! Got exactly what I was looking for here, and Tony and Austin were a great help! More

by hannahagudelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
Feb 13, 2024 -

Ken Ganley Ford Norton responded

Hannah, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. Tony, Austin, and our team appreciate your business and hope to see you again soon!

February 12, 2024

Devin was so helpful, understanding and nice. We were on a cross country road too when our car broke down about 20 min from here on Friday afternoon. When we got there, Devin understood the stres More

by sashagourevitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deven Legg
Feb 13, 2024 -

Ken Ganley Ford Norton responded

Sasha, Thank you so much for your excellent review! We are so glad that Devin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

February 07, 2024

Amazing experience. Brianna was a so very helpful and got my car back to perfect conditions! More

by Devin Huwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brianna here at Ken Ganley Ford Norton.

February 07, 2024

I bought my truck and my wife's Bronco Sport from Jack. He is a great salesman and keeps in touch after the sale to make sure we are happy. I tell everyone I know to go see him when they need a new car More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business, Gary, and hope to see you again soon!

February 07, 2024

I have been through the wringer when it comes to finding a new car and it was such a blessing that Christian handled this for us and made it such a smooth transaction. His knowledge and patience was a breat More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
Feb 07, 2024 -

Ken Ganley Ford Norton responded

Justin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christian and our team, and we look forward to working with you again.

February 07, 2024

Good honest people I can trust! Thank all of you! Good work Great people. Dependable honest . Love them! More

by Lauradutton29
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Feb 08, 2024 -

Ken Ganley Ford Norton responded

Laura, Thank you for taking the time to share your feedback with us. Scott and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 06, 2024

Brianna was a great help. The check-in gentleman were friendly. The loaner vehicle was a smooth process. I just wish I had the tech explain in detail what they did to fix the More

by joshmccraney2
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Worthington
Feb 07, 2024 -

Ken Ganley Ford Norton responded

Joah, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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