Ken Ganley Ford Norton

In and out in an hour which was what they told me to expect. No upselling. Courteous service. Friendly employees. Clean waiting area with comfortable chairs expect. No upselling. Courteous service. Friendly employees. Clean waiting area with comfortable chairs More

I’ve enjoyed my experience with this dealership very much over the last few years & always received excellent service whenever I’m there & will continue to come back. over the last few years & always received excellent service whenever I’m there & will continue to come back. More

I was an hour early do to work demands and Scott accommodated and got me in immediately. Final service came in below estimate which is always a great feeling. Time from start to finish was fast and accommodated and got me in immediately. Final service came in below estimate which is always a great feeling. Time from start to finish was fast and sooner then I expected. Will definitely return for all service needs. More

The service department was absolutely wonderful and I would recommend it to everyone who’s looking to be treated with respect. They listen to you which is a nice change from some other places. would recommend it to everyone who’s looking to be treated with respect. They listen to you which is a nice change from some other places. More

Thanks for helping me purchase my new 2020 escape. Franco gets a 5 star rating from me. Will return for another purchase.Great job! Finance dept was great also. gets a 5 star rating from me. Will return for another purchase.Great job! Finance dept was great also. More

Extremely pleased with the service department. Excellent customer service when I have my car in for maintenance. Have the highest regard for the exceptional staff at Barberton Ganley for the many years I ha customer service when I have my car in for maintenance. Have the highest regard for the exceptional staff at Barberton Ganley for the many years I have been a customer. However, VERY displeased with Ford Focus transmission issues that have fallen out of warranty coverage despite the transmission having design flaws of which Ford Company is aware. Will not be purchasing another Ford product due to this as I do not believe Ford takes full responsibility for the flawed design. I would be hesitant to put my trust in another Ford vehicle because of the experience I have had with my car. More

Very good service, keeps my truck up to current service requirements. I drop it off at 7:30 on my way to work and it is done at lunchtime, a big plus. Though check of all systems and components. requirements. I drop it off at 7:30 on my way to work and it is done at lunchtime, a big plus. Though check of all systems and components. More

I have never had such an easy experience buying a truck. The team at ganley worked until they made it happen. I would encourage anyone in the market for a car to go with ganley. They will definitely have my The team at ganley worked until they made it happen. I would encourage anyone in the market for a car to go with ganley. They will definitely have my business in the future?? More

I received excellent service. Franco was so nice to work with. I bought out my lease. They lowered my payment and extended my bumper to bumper warranty for an additional 36 months with no money down! I was with. I bought out my lease. They lowered my payment and extended my bumper to bumper warranty for an additional 36 months with no money down! I was in and out the door within 30 minutes. Very quick and excellent customer service!! Thank you!! More

I took my car in at 11 a.m. Scott took a look at it and took care of it. Very knowledgeable, respectful and timely. 10 out 10 experience! took care of it. Very knowledgeable, respectful and timely. 10 out 10 experience! More