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Ken Ganley Ford Norton
Norton, OH
3,122 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,122 reviews
July 13, 2020
Great Experience! Very satisfied with our new Ford Flex! It was a pleasure working with Tom. This is our fourth purchase from the Dealership. Tom has helped us every Very satisfied with our new Ford Flex! It was a pleasure working with Tom. This is our fourth purchase from the Dealership. Tom has helped us every time. More
by RGOREY24
Verified CustomerEmployees Worked With
July 12, 2020
Austin’s customer service was superb! Upon my arrival he greeted me at my car door and ushered me into the building. He was knowledgeable and attentive. He answered every question I had and made my purchase greeted me at my car door and ushered me into the building. He was knowledgeable and attentive. He answered every question I had and made my purchase a smooth experience. I would work with him again! I highly recommend Ganley Ford. More
by Ylawler
Employees Worked With
Austin Temsey
July 12, 2020
After two visits to the dealer, the second to fix errors and dirty windows after the first visit.....the smudges and overspray remained. I wont complain. But, i wont return. If I ran my business this way, and dirty windows after the first visit.....the smudges and overspray remained. I wont complain. But, i wont return. If I ran my business this way, is be long gone. More
by ANAIS451
Employees Worked With
John Asano
July 12, 2020
This was the first time that I have really had any dealings with this location. The experience wasn’t bad at all. Desmond was very easy to work with. dealings with this location. The experience wasn’t bad at all. Desmond was very easy to work with. More
by ROLLER28
Employees Worked With
July 11, 2020
I like Ganley Ford Desmond greeted me outside with the car I was interested in. He was friendly and answered any questions I had and showed me everything that I asked ab Desmond greeted me outside with the car I was interested in. He was friendly and answered any questions I had and showed me everything that I asked about the car. As I didn't know the area, he guided to the highway and then through town so I could experience the car under different environments. I liked the car and Desmond was good selling me the car. The people at the dealership were friendly and cordial. I recommend this dealership and Desmond as the salesman. More
by Leo
Employees Worked With
Other Employees :
there were more, but I can't identify them because they were all wearing masks, Staci Stonestreet
July 11, 2020
Very helpful and courteous folks in the service department. Would definitely recommend this location. Fulton Benya was extremely helpful during my visit. Because of him, I would definitely refer pe department. Would definitely recommend this location. Fulton Benya was extremely helpful during my visit. Because of him, I would definitely refer people to your location. More
by Fergie
Employees Worked With
Other Employees :
Fulton Benya - went over and above to make me comfortable. Keep this guy around!
July 10, 2020
making me have a 25 word review is stupid other than that the service dept has been great to work with made sure i was taken care of and back on the road in time to meet my next appt the service dept has been great to work with made sure i was taken care of and back on the road in time to meet my next appt More
by tlhollis.16
Employees Worked With
July 09, 2020
Very quick service and friendly employees. Everyone in the waiting area was spaced out so you felt comfortable waiting in your car. People wore their masks when away from a desk or table. I felt very saf the waiting area was spaced out so you felt comfortable waiting in your car. People wore their masks when away from a desk or table. I felt very safe More
by jlwagoner
Employees Worked With
John Asano, Paul Asano
July 08, 2020
Franco went above and beyond to help me. He delayed his plans on a holiday weekend to help me with my car purchase! Greatly appreciated and will do business again in the future. Thank you so much😊 plans on a holiday weekend to help me with my car purchase! Greatly appreciated and will do business again in the future. Thank you so much😊 More
by pelegra
