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Ken Ganley Ford Norton

Norton, OH

4.8
3,160 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,160 reviews

February 13, 2025

Exceptional Experience Every Time with Desmond Norvell – Highly Recommend! I have had the pleasure of working with Desmond Norvell time and again in purchasing and leasing many vehicles through Ken Ganle More

by Scott S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Ken Ganley Ford Norton responded

Thank you, Scott! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

February 12, 2025

Every time I visit Ganley Ford I receive top notch service from everyone. I always deal with Desmond and he helps me get exactly what I want. Desmond will listen and take all of the needs you want and More

by Jason.B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Thanks, Jason, for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

February 12, 2025

Got a great deal on a nice car, and the staff was very friendly. Desmond was very helpful and friendly, and answered all of my questions. Would recommend! More

by jrossbaker93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

February 12, 2025

This dealership was really great. The person who we dealt with, Desmond Norvell, really knew his stuff and was instrumental in finding a vehicle that filled the need of a family emer More

by Huntray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 12, 2025

I cannot say enough about the amazing service I was provided by Mr. Norvell. He goes above and beyond the call to make sure you get exactly what you want. He is so knowledgeable, helpful, and genuine. More

by Ashley Singh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Ashley, and for taking the time to leave us this wonderful feedback!

February 12, 2025

Top notch service as Always ! Tony Zuppe is such a good asset to the dealership’s sales team. Tom Yerace is an amazing General Manger always Willing to help, there is not many Ge More

by Skeeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 12, 2025

Briana was very helpful very courteous very prompt. Very happy with the service. and very happy with the service department. More

by jonesje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brianna and our team, and we look forward to working with you again.

February 12, 2025

These professionals were amazing in helping me find my perfect car. Especially Desmond, he was very patient with my indecisive wife. Thank you guys for everything! More

by Souders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that Desmond was able to assist you and that you had such a positive experience.

February 12, 2025

Great dealership with friendly sales personnel! From parts to service to sales they have everything you’ll need! More

by Atepus31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

February 12, 2025

They treat their customers like they are family! They take pride in their work and always treat me with respect. More

by lkmachar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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