
Ken Ganley Ford Norton
Norton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,122 reviews
The service was very prompt, thorough and was very transparent. The waiting area was very clean. transparent. The waiting area was very clean. More
Fulton (advisor), Victor (technician) and Tom (GM) where excellent in determining my concern and fixing it in a timely and professional manner. Could not have been a more pleasant experience. Nice job excellent in determining my concern and fixing it in a timely and professional manner. Could not have been a more pleasant experience. Nice job More
It was a very good buying experience. Franco was great. The credit manager was thorough and friendly! I would buy again. The credit manager was thorough and friendly! I would buy again. More
The dealership was really nice and outspoken. He was upfront about anything that had to do with me and my husband purchasing a vehicle there. They had it very clean In the building. The mechanics looked upfront about anything that had to do with me and my husband purchasing a vehicle there. They had it very clean In the building. The mechanics looked over our car to Inspect it. It was clean inside and out. He had called us if needed. We were very impressed of how everything went and turned out. He gave us time to think about things. The paper work was explained in detail to us. I would go there again to purchase another vehicle. Everything just went very good and I appreciate the kindness from them. More

I went to look for a certain vehicle and I was greeted and treated real well...I felt comfortable with everyone helping me and being very patient as I decide and treated real well...I felt comfortable with everyone helping me and being very patient as I decide More
They had the part I needed and installed it quickly. People were friendly as well. I paid over $700 for a side mirror full of greasy finger prints. I suppose for another $100 they would have wiped it People were friendly as well. I paid over $700 for a side mirror full of greasy finger prints. I suppose for another $100 they would have wiped it off. More

I appreciate you taking the time to track down the car with everything I wanted in it! Thanks so much Franco for making buying my new escape a seamless experience. with everything I wanted in it! Thanks so much Franco for making buying my new escape a seamless experience. More
EDIT: Dealer never reached out to me. Pushy, be sure to EDIT: Dealer never reached out to me. Pushy, be sure to check your vehicle thoroughly before purchasing. When I purchased my vehicle there were opti EDIT: Dealer never reached out to me. Pushy, be sure to check your vehicle thoroughly before purchasing. When I purchased my vehicle there were options clearly listed on their website that the vehicle did not actually have added. Additionally they initially offered me an unfairly low trade in for my vehicle starting with offering the KBB minimum possible value for my trade in despite it being in very good condition. More
I love my new Ford Escape! I had 1 vehicle in mind when I came to the dealership, then completely changed my mind. The team was patient & encouraged me to test drive each to make sure I got exactly what I wa came to the dealership, then completely changed my mind. The team was patient & encouraged me to test drive each to make sure I got exactly what I wanted. Scott, Craig, Kevin & John were great to work with! I had Fords in the past and glad to be back in one! Definitely a 10 out of 10! I will recommend Ken Ganley Ford to all my friends & family. More