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Ken Ganley Ford Norton

Norton, OH

4.8
3,122 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,122 reviews

February 22, 2022

Truck was ready for me upon arrival. Un and out in less than 2 hours More

by 325ryanrose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bomgardner
Feb 23, 2022 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

February 21, 2022

Great experience with the service department. Very knowledgeable, courteous and friendly. Two thumbs up! Thank you. More

by Mike_J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 21, 2022

The service guys were very kind and helpful. They made it fast in and out. I will definitely come back to Ganely!! More

by Ljansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Erdman
Feb 21, 2022 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 21, 2022

The Service Representative, Paul, was friendly, polite & courteous as he greeted the customers with a smile and eye contact. He was knowledgeable as he frequently updated and explained the service provided More

by gail.leksan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano 5 Stars!
Feb 21, 2022 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

February 19, 2022

Great people especially Drew Erdman. He is a real professional and glad that he takes care of my car More

by Rheffelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Erdman
Feb 19, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Drew and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

February 18, 2022

I absolutely love my new car-thanks to Tony Zuppe for caring, always putting the customer first and his expertise in the industry! More

by 4jacksonsoups
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tony, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 16, 2022

I told Franco exactly what we needed for my mother’s new car and he stepped up all the way. In my 40+ years of buying cars at car lots I can say that Franco made it the easiest and least painful 😂👍🏻 More

by jrpugh09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Franco, and it was a pleasure having you at the dealership. We appreciate your review!

February 14, 2022

Very kind and helpful. Staff was friendly and nice. Service was quick and efficient. Great work More

by Ckmd81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

February 12, 2022

Very helpful. No pressure to buy a car. Awesome service. Stayed open longer to make sure I was happy. More

by peggy_robinson27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Peggy, and for taking the time to leave us this wonderful feedback!

February 11, 2022

Dealer was very helpful and had all paperwork to get car in a short period of time. More

by Raynacollin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Ken Ganley Ford Norton responded

Thank you, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

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