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Kelly Nissan
Oak Lawn, IL
863 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 863 reviews
January 27, 2026
Daniel was very helpful and accommodating. Mechanic was also able to find that lug nut has issue and it was changed. Thank you. Mechanic was also able to find that lug nut has issue and it was changed. Thank you. More
by joycee_06
Verified CustomerEmployees Worked With
January 26, 2026
The service was great. Will be.back in the future. Looking forward to more service Will be.back in the future. Looking forward to more service More
by CGSHERVINO22
Employees Worked With
January 25, 2026
I have to say Kelly is a Very efficient and Friendly operation . The ease of getting an appointment couldn't be simpler and the check in process was very efficient. The waiting areas are great and provi operation . The ease of getting an appointment couldn't be simpler and the check in process was very efficient. The waiting areas are great and provide a relaxing stay. Nice people and a nice operation. More
by JJKRIN
January 24, 2026
I had to have my car towed into Kelly Nissan. I was not with my vehicle, but i was kept informed throughout the process via text and phone. The problem was solved. I have relief on the Kelly Niss I was not with my vehicle, but i was kept informed throughout the process via text and phone. The problem was solved. I have relief on the Kelly Nissan service department for 30+ years and have never been disappointed. More
by millernunsrus
January 24, 2026
Like Kelly Nissan. Was not satisfied with them not fixing my tire rid in July with the other one. It was under warranty, now it's not. Should have fixed it now I'm out Was not satisfied with them not fixing my tire rid in July with the other one. It was under warranty, now it's not. Should have fixed it now I'm out of 1K More
by melissachinwah62
January 24, 2026
Prices are high, customer service is low and location is small. Went to this dealer to service my vehicle, I was hesitant before and now I walk away with a lesson learned. I have never paid over $78 for an small. Went to this dealer to service my vehicle, I was hesitant before and now I walk away with a lesson learned. I have never paid over $78 for an oil change since having my Nissan, this location charged me over $100 for a basic oil change. The young man that helped me had no customer service skills, and made me feel like it was just a number, or because I’m female he didn’t have to. That started the moment I checked in to the moment I checked out. Never again! More
by Mari
Employees Worked With
January 24, 2026
Diego and Jerome were very helpful and they made it fast and easy, thank you for the great experience!!! and easy, thank you for the great experience!!! More
by hassan
January 24, 2026
My issue was resolved. Excellent hospitality Keep up the good works. ???? I would recommend to buy from Kelly Nissan Excellent hospitality Keep up the good works. ???? I would recommend to buy from Kelly Nissan More
by debra.coleman11
January 23, 2026
Very good. Everyone is so very nice and helpful. Especially as written above about the guy who checked me in. He needs to be commended! Everyone is so very nice and helpful. Especially as written above about the guy who checked me in. He needs to be commended! More
by karenc10110
Employees Worked With
Don't remember his name and I feel bad. He was awesome and arranged a ride for me to Christ because it was so cold. I never even asked. That was so very nice!
