Kelly Nissan

How do I start. I came in for routine oil and tire rotation. Found out I needed a tire so I scheduled to come back the next week and asked the employee to order my t I came in for routine oil and tire rotation. Found out I needed a tire so I scheduled to come back the next week and asked the employee to order my tire he told me he would and see me the next week. I have been coming to this dealership for over 8 years. So the Monday comes 7am appointment I am always on time. I get there they ask me questions and I say I am for my tire appointment. She tells me they didn’t order my tire. I am furious. I woke up at 6 am to be here drove 30 minutes for you to tell me you didn’t order my tire. I ask for manager. He asked me why I was so upset. Are you kidding me. His solution was to get the tire some time that day and to give me a rental car to use. I had a lot of plans that day that turned into me not doing any of it. First I didn’t feel comfortable in this tiny rental car which was so low to ground and I didn’t want to ride around in this car and have to put gas in it when my car had a full tank. The person who didn’t order my tire called to apologize but it was genuine. This is not my first time having a issue with this dealership but I try not to complain but this was so rude and unprofessional. They wasted my whole day and I didn’t get my car back until 6pm. Do better. And no one from service department was there when I picked up my car. The best part of my day was the cashier Maria. She was kind and patience and made it a little better. Thanks Maria. More

I’ve worked and been to many dealers, I don’t want to exaggerate, I left speechless, super professional. I love Nissans and I will send my friends and family here no one pressured me to buy a new vehicl exaggerate, I left speechless, super professional. I love Nissans and I will send my friends and family here no one pressured me to buy a new vehicle, I was asked very subtly if I would ever consider or would like to look at lot and showroom, I responded not at this time they respected my answer and helped me with my current vehicle that is my life, thank you very much, Kelly Nissan, I will keep coming back and doing business at this establishment forever. More

Dealership is clean, staff is friendly. Thank you, Nissan. I have nothing more to say. Thank you, Nissan. I have nothing more to say. More

2nd vehicle that I've purchased i love this place and highly recommend it to others highly recommend it to others More

MONECA is great and very helpful. She catered to our needs and we are happy with our car. Andy, also assisted us and is very knowledgeable and helpful She catered to our needs and we are happy with our car. Andy, also assisted us and is very knowledgeable and helpful More

I had a great time with Eva. She help me with my car, I really appreciate her. Thanks She help me with my car, I really appreciate her. Thanks More

Kelly Nissan is a very customer service oriented dealership with professional employees. I am very pleased. dealership with professional employees. I am very pleased. More

I'm always satisfied with the service I receive everytime I come to this dealership. I come to this dealership. More

They’re always ready when I Come in. For service. Good service overall. Thank you For service. Good service overall. Thank you More

Waiting for My car to be fixed have to take it back a third time but they’re nice third time but they’re nice More