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Kelly Nissan
Oak Lawn, IL
768 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 768 reviews
June 12, 2026
All though service was decent this time around, they never got back to me regarding a previous issue that I had with them. They want the good survey and ignore the bad. never got back to me regarding a previous issue that I had with them. They want the good survey and ignore the bad. More
by paulpoll2000
Verified Customer
June 11, 2026
Daniel kept me updated on what was going on with the diagnostic and made accommodations for me to pick up my car after service hours diagnostic and made accommodations for me to pick up my car after service hours More
by Jawanza Wright
June 08, 2026
I was impressed by the professionalism of Daniel's service but I think it was pricey for what was done service but I think it was pricey for what was done More
by DNNEUBANKS
June 08, 2026
Always thorough and timely. I appreciate the customer service as well. I will come back. I appreciate the customer service as well. I will come back. More
by sitoriat93
June 08, 2026
No phone call or update on vehicle. Kept it 2 extra days without notifying me. The person answering the phone could not give an answer whether the car was completed. My keys were given Kept it 2 extra days without notifying me. The person answering the phone could not give an answer whether the car was completed. My keys were given to my husband without asking for any identification. Had to wait for the courtesy shuttle. More
by lynshawna
Employees Worked With
June 05, 2026
Prompt, courteous, I like the summary video too. I also like the free car wash. I also like the free car wash. More
by Fabienne
June 05, 2026
Laird was a outstanding salesman! Very understanding and patient.. Highly recommended hands down. A+++++ I've purchased several vehicles from this dealership. Very understanding and patient.. Highly recommended hands down. A+++++ I've purchased several vehicles from this dealership. More
by tj
Employees Worked With
June 05, 2026
Went to dealership with three issues and left having the same three issues, with over four hundred dollars less in my pocket. Not pleased by these results. same three issues, with over four hundred dollars less in my pocket. Not pleased by these results. More
by okellyjoy
Employees Worked With
June 03, 2026
Very informative Very nice explain every thing that I needed to know Thank you very much needed to know Thank you very much More
by januar2339
