Joyce Koons Honda

Great service. Pick-up and delivery at our home; no hassles . We appreciate the ability to stay-at-home with a loaner vehicle while our primary vehicle is being worked on. . We appreciate the ability to stay-at-home with a loaner vehicle while our primary vehicle is being worked on. More

Excellent experience getting 5,000 mile maintenance on my CRV. Very courteous and professional. Very happy with Joyce Koons Manassas. Thanks so much for the great customer service! CRV. Very courteous and professional. Very happy with Joyce Koons Manassas. Thanks so much for the great customer service! More

Good dealership Good experience .Salesman was knowledgeable and not pushy. I knew what I wanted and he found it for me. Received a reasonable price. Would purchase Good experience .Salesman was knowledgeable and not pushy. I knew what I wanted and he found it for me. Received a reasonable price. Would purchase another vehicle from him, which may be soon. After spending 43K, I could have at least received a $6.00 Honda Key chain! More

Excellent Service Timely and courteous. Picked up and dropped off at our home. Awesome. Roland was the best. Never expected door to door Service. Will definitely t Timely and courteous. Picked up and dropped off at our home. Awesome. Roland was the best. Never expected door to door Service. Will definitely take it here again. More

Excellent experience. Very efficient, courteous and friendly. They had the cars I was interested in, waiting up front and ready for a test drive. Agreed on a purchase in less than 30 minutes. It was friendly. They had the cars I was interested in, waiting up front and ready for a test drive. Agreed on a purchase in less than 30 minutes. It was a pleasure to work with Roy Higashi on the purchase of my new car. More

Concierge service rocks! The battery diied before I could get it replaced. Koons concierge service came with loaner car, and a jump starter. John Bandy (sp?), my service adv The battery diied before I could get it replaced. Koons concierge service came with loaner car, and a jump starter. John Bandy (sp?), my service advisor was right on top of everything, and was there with a smile late on Saturday afternoon (as closing time neared) when I returned the loaner to pick up my car. More

The customer service was great. They were also very patient with us being new buyers.. Steve from sales an victor from finance were awesome Thanks guys!! patient with us being new buyers.. Steve from sales an victor from finance were awesome Thanks guys!! More

State Inspection on New Odyssey I came to the dealership to update the State inspection sticker on a new 2020 Honda Odyssey I purchased from JK Honda in June. The inspection sticker I came to the dealership to update the State inspection sticker on a new 2020 Honda Odyssey I purchased from JK Honda in June. The inspection sticker on the vehicle had an expiration date of November, so I came in to update the inspection to July (closer to the month when when I need to re-register the vehicle in 2021). I was in the dealership OVER 3 HOURS, before my vehicle was ready. My service rep was not present when vehicle was returned from getting a wash. I had to ask another service rep if I could take my vehicle.. More

excellent service Service is always excellent, Koons is trustworthy and honest AND Roland Murphy is so knowledgeable and gives sound advise as to the upkeep of my ve Service is always excellent, Koons is trustworthy and honest AND Roland Murphy is so knowledgeable and gives sound advise as to the upkeep of my vehicles. More

This dealership is awesome. They are always so helpful I never had to wait when taking my car in Fer service. They really do a great job never had to wait when taking my car in Fer service. They really do a great job More