
Joyce Koons Honda
Manassas, VA
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3,008 Reviews of Joyce Koons Honda
Service was great. Tony took great care of my transportation needs. The customer service was great, I was provided a loaner for my family/work. transportation needs. The customer service was great, I was provided a loaner for my family/work. More
Excellent car buying experience! No stress and they honored the price we agreed on. The sales staff were great and very knowledgeable. They gave me a great price on my trade in and had the best price o honored the price we agreed on. The sales staff were great and very knowledgeable. They gave me a great price on my trade in and had the best price on our new pilot. Karen Padilla was excellent! More
Great communication with the sales department and easy fluid buying process with sales and finance department. Answered many questions and gave me the time to make my decision while letting me know, with fluid buying process with sales and finance department. Answered many questions and gave me the time to make my decision while letting me know, without hassling me, that they were still available to me to help me reach a decision. More
Where do i start? These guys are straight shooters and i KNOW everyone is looking for that in a car dealer. I was very directed as to what i wanted and how i wanted to do it and received nothing but help do KNOW everyone is looking for that in a car dealer. I was very directed as to what i wanted and how i wanted to do it and received nothing but help doing so. I was not pressured to purchase something that was not needed or wanted and i am from out of state and of course there was different paperwork etc.... and they happily navigated everything and made it happen. This car was for my daughter and myself and her could not have had a more positive experience. They are very worth the time and effort. More
I was notified by Joyce Koons Honda my Pilot had a recall. The experience from scheduling and servicing the recall with a10K service was very professional. Joe Deguzman in service took care of wha recall. The experience from scheduling and servicing the recall with a10K service was very professional. Joe Deguzman in service took care of what needed to be done for my visit and the wait time was shorter than expected. More
We had our car totaled by our insurance company and needed a new car ASAP. We were dreading the car shopping experience but CJ was so helpful, applied zero pressure, and was very fair on pricing! He ma needed a new car ASAP. We were dreading the car shopping experience but CJ was so helpful, applied zero pressure, and was very fair on pricing! He made the experience as enjoyable as it could be. Highly recommend! More
This is my 3rd honda purchase since 2013 from this dealership. Pricing is fair and service department is excellent. Highly recommend. Wouldn't shop anywhere else for a Honda. dealership. Pricing is fair and service department is excellent. Highly recommend. Wouldn't shop anywhere else for a Honda. More
Came in for a state inspection. Karen is great! She is honest, courteous and made the service appointment pleasant, easy and prompt. Thank you Karen! honest, courteous and made the service appointment pleasant, easy and prompt. Thank you Karen! More
I received outstanding service from Karen. I had the oil changed & bought new tires for my 2017 Honda Pilot. Karen was honest, prompt & very courteous. She’s makes these appts pleasant & easy. changed & bought new tires for my 2017 Honda Pilot. Karen was honest, prompt & very courteous. She’s makes these appts pleasant & easy. More
I have always use Joyce Koons Honda for my two vehicles and have always had a great to excellent service. My last visit wasn't a different, great service and attention from the technical team. and have always had a great to excellent service. My last visit wasn't a different, great service and attention from the technical team. More