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Joyce Koons Honda

Manassas, VA

4.7
3,001 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,001 Reviews of Joyce Koons Honda

February 21, 2025

Hailie was great, I would highly recommend her as a sales consultant. She answered all our questions and no xx More

by Doreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailie MacFarland
Feb 21, 2025 -

Joyce Koons Honda responded

Thank you for your wonderful feedback, Doreen! We're thrilled to hear that Hailie provided excellent service and answered all your questions. At Joyce Koons Honda, we strive to ensure our customers have a great experience. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, Shawn McGregor, General Manager

February 10, 2025

I love coming to Joyce Koons Honda, the staff is always helpful and they don't Hassel you to get work done, they let you decide. More

by Mstlc33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
Feb 11, 2025 -

Joyce Koons Honda responded

Thank you so much for your wonderful review! We're thrilled to hear that you enjoy your visits to Joyce Koons Honda and appreciate our team's helpfulness and respectful approach. Your satisfaction is our priority, and we look forward to seeing you again soon! Sincerely, Tony Nguyen, Service Manager

February 09, 2025

Edwin was great to deal with, in fact it was all pleasant; until the financial guy; tried to bury $5,000 already declined warranty amoung the tax documents. You need to double check all the documen More

by Phil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chen Zhu, Edwin Torres
Feb 12, 2025 -

Joyce Koons Honda responded

Thank you, Phil, for sharing your experience. I'm glad to hear that you found Edwin great to work with. However, I understand your concerns regarding the documentation process. I appreciate your feedback and will look into this matter closely. Please feel free to reach out to me at Joyce Koons Honda for any further assistance or to discuss your experience in more detail. I value your input and I am committed to improving our services. Sincerely, Shawn McGregor, General Manager

February 04, 2025

This dealership is the best one in town Edwin was a great guy and helped me get a car More

by llunalopez714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Torres
Feb 05, 2025 -

Joyce Koons Honda responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Joyce Koons Honda and that Edwin was able to assist you in getting your car. We appreciate your kind words and hope to see you again soon! Sincerely, Shawn McGregor, General Manager

January 20, 2025

The salesperson's 'Depak Regmi' product knowledge and enthusiasm made the car-buying experience truly satisfied. Their patience and attentiveness to my needs were remarkable throughout the entire proces More

by khemmax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dipak Regmi
Jan 21, 2025 -

Joyce Koons Honda responded

Thank you for your wonderful review! We're thrilled to hear that Depak's product knowledge and enthusiasm made your car-buying experience enjoyable. At Joyce Koons Honda, we strive to provide a comfortable and pressure-free environment, and it’s great to know that Depak’s professionalism and dedication made a positive impact. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Shawn McGregor, General Manager

January 02, 2025

My experience was simple and easy. I received updates and was informed as soon as my car was finished. Overall a good experience. More

by ariana.hidalgo06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Viegas
Jan 03, 2025 -

Joyce Koons Honda responded

Thank you for your kind words! I'm thrilled to hear that your experience at Joyce Koons Honda was simple and easy. I strive to keep our customers informed throughout the process, and I appreciate your positive feedback. I look forward to seeing you again for your future automotive needs! Sincerely, Tony Nguyen, Service Manager

November 21, 2024

Joe Deguzman in the service department kept me updated while my Accord Touring sedan was being inspected and for the 30K mile check. A loaner car was provided for my convenience More

by Debra Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguzman
Nov 22, 2024 -

Joyce Koons Honda responded

Thank you, Debra, for sharing your positive experience at Joyce Koons Honda! We're thrilled to hear that Joe from our service department kept you updated during your Accord Touring sedan's inspection and 30K mile check. Providing convenience with a loaner car is our pleasure, and we're glad it made your visit easier. We appreciate your feedback and look forward to assisting you again! Sincerely, Tony Nguyen, Service Manager

November 04, 2024

I had a fantastic experience with Joe Deguzman! He was very accommodating, and the customer service was excellent. More

by alanrey37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguzman
Nov 06, 2024 -

Joyce Koons Honda responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Joe provided you with excellent customer service here at Joyce Koons Honda. We appreciate your kind words and hope to assist you again in the future! Sincerely, Tony Nguyen, Service Manager

November 01, 2024

I had a fantastic experience with buying a car at Joyce Koons Honda! My sales consultant Arun made the process of buying a car seamless. He is patient, kind and very knowledgeable! He has since texted me More

by kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arun Kapoor
Nov 04, 2024 -

Joyce Koons Honda responded

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Joyce Koons Honda. It’s wonderful to know that Arun provided you with seamless service and that his follow-up made a positive impact. We appreciate your support and look forward to assisting you again in the future! Enjoy your new car! Sincerely, Shawn McGregor, General Manager

November 01, 2024

We’ve purchased two cars from Koons, and both times were the easiest of any of our other previous purchases, both here in Virginia and previously in California. More

by Mandjmirko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mercado
Nov 04, 2024 -

Joyce Koons Honda responded

Thank you for your wonderful review! We’re thrilled to hear that your experiences at Joyce Koons Honda have been the easiest compared to your past purchases. We appreciate your continued trust in us and look forward to assisting you again for your future vehicle needs. Enjoy your new cars! Sincerely, Shawn McGregor, General Manager

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