Joyce Koons Honda

Le puse 4 estrellas para el vendedor Amit por qué fue muy nice. No puse 5 estrellas por la señora Nancy Herrera que fue la persona que cerré el contrato fue muy descortés y amargada. nice. No puse 5 estrellas por la señora Nancy Herrera que fue la persona que cerré el contrato fue muy descortés y amargada. More

Purchased 3 cars from Cj Zhu, great salesmen and listen to what you want. No pressure at all, highly recommend CJ! Love my 2021 Honda CR-V Hybrid touring! to what you want. No pressure at all, highly recommend CJ! Love my 2021 Honda CR-V Hybrid touring! More

Karen handled my appointment, check-in, phone update, and check-out. She is professional. knowledgeable, and friendly. A great service rep. for Honda. The Best! check-out. She is professional. knowledgeable, and friendly. A great service rep. for Honda. The Best! More

I don't usually purchase cars from dealerships due to their potentially shady deals and sometimes uncomfortable nature. However, this was the complete opposite of the experience I had. Mariame was our sa their potentially shady deals and sometimes uncomfortable nature. However, this was the complete opposite of the experience I had. Mariame was our salesperson and she was kind, professional, and understanding. My family was able to drive safely from Virginia to our new home in Oregon with no problems due to the vehicle we purchased. I highly recommend working with her when purchasing a car. More

Juvik and Shane were fantastic!! I came in for a routine service and to have a tow package installed. Someone had conveniently hit me already and did a little damage. Juvik did some quick detective work an service and to have a tow package installed. Someone had conveniently hit me already and did a little damage. Juvik did some quick detective work and was able to get the additional part for me and installed while Shane was already installing my tow package. Serious customer service and team work!! Juvik ensured I was safe and prepared for my trip to FL and I was not delayed. Damage repaired at minimal cost and inconvenience. Friendly, helpful, and completely stress free visit! Mission accomplished! Thank you!! More

Fantastic experience! Found them on TrueCar. They had the best price around. All of the pricing was up front. Jose Mojica was a complete professional. Very knowledgeable. I recommend this dealership the best price around. All of the pricing was up front. Jose Mojica was a complete professional. Very knowledgeable. I recommend this dealership to all my friends and family. More

Handled very professionally. Got explained details about what should be fixed now vs what can be waited for next time. Will come back next time what should be fixed now vs what can be waited for next time. Will come back next time More

Great service friendly staff. Very helpful. Serviced my car quickly even after adding in recommendations. I will definitely be returning and referring my friends to this dealer. car quickly even after adding in recommendations. I will definitely be returning and referring my friends to this dealer. More

Incredibly nice people. Willing to work with you to get you what you want for a price you can afford! Gave us the lowest price in nearly the entire NOVA area. you what you want for a price you can afford! Gave us the lowest price in nearly the entire NOVA area. More

Recently, I had an unbelievably great experience with your Honda Dealership in Manassas, VA. The mechanic who worked on my vehicle was exceptional. He took the time to explain in detail as to the reaso your Honda Dealership in Manassas, VA. The mechanic who worked on my vehicle was exceptional. He took the time to explain in detail as to the reason my vehicle's heating system was not working properly. He also pointed out several other issues which required attention. Afterwards, I drove away from the dealership not wanting to spend the money to make the recommended repairs due to the age of the car. The vehicle is a 1998 Accord Ex with over 254,000 miles. However, while enroute home I changed my mind because I wanted to give the vehicle to young man who was in need of a car. Upon my departure from the dealership after having second thoughts I turned around and drove back to the dealership and spoke with the same advisor (Ms. Karen Huntington) and the mechanic (Gregg Mann) regarding the repairs. Why, so? I did it because everyone was extremely helpful and professional to include the service manager, mechanic/technician and advisor. Over the years, the vehicle has been serviced by Koons. However, on my prior visit to the delearship in order to purchase a battery, I was not treated very well. After, the experience I decided that never again would I spend a dime with Koons. Nonetheless, after my subsequent positive interaction with the aforementioned employees, I elected to try one more time and it was a great decision on my part. So, I am giving the dealership and the employees all 5 Stars. Paul Garner Fairfax, VA More