Joyce Koons Honda
Manassas, VA
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2,995 Reviews of Joyce Koons Honda
Everything was great and fast. Kevin was perfect and incredible. I was informed every step of the way. Car was finished quicker than expected. Thankyou. incredible. I was informed every step of the way. Car was finished quicker than expected. Thankyou. More
I have been a customer for 13 years - leasing a new CRV every 2-3 years. I have always had a positive experience during the leasing process and all vehicle servicing. They are friendly, fast, thorough, and every 2-3 years. I have always had a positive experience during the leasing process and all vehicle servicing. They are friendly, fast, thorough, and professional. More
My 2020 Honda Odyssey was picked up for service and delivered as promised including a free annual inspection since I bought the vehicle at this dealership. Great customer service and no charge. delivered as promised including a free annual inspection since I bought the vehicle at this dealership. Great customer service and no charge. More
The dealership once again provided excellent service when I dropped off my 2012 Honda Pilot in for Service. I got a thorough inspection, and repairs as needed. Roland took care of me as usual and insured I l I dropped off my 2012 Honda Pilot in for Service. I got a thorough inspection, and repairs as needed. Roland took care of me as usual and insured I left satisfied with service provided. More
I have always had a good experience here, especially with the Service Department. Julio in the Service Department always takes the time to explain exactly what services are being recommended and/or performe the Service Department. Julio in the Service Department always takes the time to explain exactly what services are being recommended and/or performed. He will zoom-in and give me every detail when I want to dig deep but also is great staying high-level when a simple summary is all that is required to connect the dots for me. Julio also keeps me apprised of any specials/deals so that I can time my vehicle maintenance accordingly. He is very knowledgeable about vehicles and finances - a rarity with other shops I have been to in this area. More
I worked with Darius Blagmon. He was wonderful to work with! No pressure, very helpful. He was extremely knowledgeable of both cars we purchased! Great! with! No pressure, very helpful. He was extremely knowledgeable of both cars we purchased! Great! More
I mentioned to Julio besides oil change service,s, are there any more services needed for my car, he said tire rotation. I told him that my car have a tire rotation last 3 months, he did not even check t there any more services needed for my car, he said tire rotation. I told him that my car have a tire rotation last 3 months, he did not even check the service history of my car. I also ask him does the car need to be balanced and alligned, he responded that he will asked the mechanics. I never received a respond on this issue. there is also another service performed on my car but he did not explained it to me. I'm not car expert but I still need to know the services performed. I have new car and I would like to take care of it. thank you More
We have purchased 2 new cars from CJ Zhu. He is the primary reason we will continue to be loyal Joyce Koons Honda customers. He is straight, direct and willing to offer advice without pressure. primary reason we will continue to be loyal Joyce Koons Honda customers. He is straight, direct and willing to offer advice without pressure. More
I found the best price of four dealerships with no haggling. They gave me their price up front. Salesman provided excellent service. All issues were addressed. haggling. They gave me their price up front. Salesman provided excellent service. All issues were addressed. More