Joyce Koons Honda

Excellent Service Visit for my 2012 Honda Civic! Joyce Koons Honda is always very accommodating and flexible for scheduling my vehicle in for any and all maintenance requirements. The service technicians Koons Honda is always very accommodating and flexible for scheduling my vehicle in for any and all maintenance requirements. The service technicians are always professional and eager to respond to all my inquiries. I really appreciate the military discount Joyce Koons offers to the military community for parts & services. We salute you! More

I like the service of Joyce Koons and I am fully satisfy with the service I got from dealer and Customer service is also better. Thanks with the service I got from dealer and Customer service is also better. Thanks More

Be very careful when purchasing service plans for your vehicle. I purchased one for my '19 Honda CR-V and was told that I could take it to any Honda Dealership in the nation when I bought the car in 2019 vehicle. I purchased one for my '19 Honda CR-V and was told that I could take it to any Honda Dealership in the nation when I bought the car in 2019. I was sent a book of coupons to use when I needed service. When I presented it to my local dealership in Maryland, I was told this was a program that is only available at Joyce Koons Honda in Manassas. I contacted Joyce Koons and was told that all they could do was refund the cost of the program and since my car had exceeded 12,000 miles I was not eligible to get the program that I originally thought I had paid for. Now 3 Months after I submitted the request for the refund, I still haven't gotten it and was told it is still in process. Simply put, do not believe any promises from this company. They do not keep their word. More

This was my 3rd purchase from Koons Honda Manassas. Very happy with my purchase; Tim always gives me the vest out the door price that no other dealer could bear or match. 5 stars to Koons of Manassas for ta happy with my purchase; Tim always gives me the vest out the door price that no other dealer could bear or match. 5 stars to Koons of Manassas for taking care of me again. More

Service department is very responsive. Valet service was fantastic. Everyone I dealt with was courteous and helpful. I will use Koons Honda again in the future. fantastic. Everyone I dealt with was courteous and helpful. I will use Koons Honda again in the future. More

Have more experience mechanics which can solve the issues. Or take care of old customer to be more happy from honda. My honda running out of alignment every 2000 miles and instead to findbproblem for issues. Or take care of old customer to be more happy from honda. My honda running out of alignment every 2000 miles and instead to findbproblem for car they are saying something wrong with your driving skills!!? Which is funny after 3 CRV that I had and my skill is changing now!!!?? Is not good excuse for honda to have this bad product. And loosing customers like me. More

I always schedule appointments with Karen Huntingon for I always schedule appointments with Karen Huntingon for my 2007 Honda CRV. Karen always explains what my Honda needs. I appreciate it. I'm a happy I always schedule appointments with Karen Huntingon for my 2007 Honda CRV. Karen always explains what my Honda needs. I appreciate it. I'm a happy customer. Joyce Koons Honda is extremely lucky to have Karen as an employee. Thank you. More

I purchased my 2011 Honda CR-V from Joyce Koons Honda in 2010 and have serviced it there since then. Reliable. Friendly. Consistently good service. 2010 and have serviced it there since then. Reliable. Friendly. Consistently good service. More

I recently purchased a 2020 Honda CRV Touring model from Joyce Koons Honda. I have been purchasing cars since the late 1960s and I must say that my salesman James Ward was the most engaging and pleasant sa Joyce Koons Honda. I have been purchasing cars since the late 1960s and I must say that my salesman James Ward was the most engaging and pleasant salesperson I have ever encountered at a car dealership. In addition completion of the sales through the payment process was very smooth. More

Great, Awesome service each time I go there. Thank u, particularly service man Mark Schlenker for helping me each time with service. Again, thanks to all the service personnel at joyce koon who are alwa particularly service man Mark Schlenker for helping me each time with service. Again, thanks to all the service personnel at joyce koon who are always ready n available each time I pull up in the driveway. More