Joyce Koons Honda
Manassas, VA
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2,995 Reviews of Joyce Koons Honda
I recently purchased a 2020 Honda CRV Touring model from Joyce Koons Honda. I have been purchasing cars since the late 1960s and I must say that my salesman James Ward was the most engaging and pleasant sa Joyce Koons Honda. I have been purchasing cars since the late 1960s and I must say that my salesman James Ward was the most engaging and pleasant salesperson I have ever encountered at a car dealership. In addition completion of the sales through the payment process was very smooth. More
Great, Awesome service each time I go there. Thank u, particularly service man Mark Schlenker for helping me each time with service. Again, thanks to all the service personnel at joyce koon who are alwa particularly service man Mark Schlenker for helping me each time with service. Again, thanks to all the service personnel at joyce koon who are always ready n available each time I pull up in the driveway. More
I was originally going to go to a different dealer but my friend recommended this dealer instead and I’m glad he did. The staff here made the process as smooth as possible and I could not be happier with my friend recommended this dealer instead and I’m glad he did. The staff here made the process as smooth as possible and I could not be happier with my purchase. Girma was very helpful and patient throughout the whole process and I could not be happier with my purchase. Thank you so much! More
I received excellent service from Joyce Koons Honda Dealership.. Mr. Mansour Assadpour was very patience with me concern my selection of my SUV. I received everything I wanted. He was very professio Dealership.. Mr. Mansour Assadpour was very patience with me concern my selection of my SUV. I received everything I wanted. He was very professional and helper. I will recommend Joyce Koons Honda to my family and friends. I will also recommend Mr. Mansour Assadpour. More
Consistently have a good service experience. Friendly and efficient team. This last appointment I worked with Mo who kept me informed of the progress and gave me a detailed explanation of items that needed t efficient team. This last appointment I worked with Mo who kept me informed of the progress and gave me a detailed explanation of items that needed to be addressed. Quality service. More
Girma is an amazing sales person, friendly, helpful, knowledgeable and easy to work with. From the moment I made the appointment over the phone, he sent me emails of the detailed vehicle information I e knowledgeable and easy to work with. From the moment I made the appointment over the phone, he sent me emails of the detailed vehicle information I enquired and asked me if I have any question prior to my appointment. I had a nice experience with the dealership in general except the finance dept. Victor who urges me sign the contract without thoroughly explaining the documents. More
My experience has been positive when I’ve taken my car in for service. Honesty and quality is hard to find in a dealership and I’ve found it. for service. Honesty and quality is hard to find in a dealership and I’ve found it. More
Bad AC diagnostic and they make customer pay for their mistakes. The AC stopped working 2 weeks after the service. And when I went back, they asked me to pay another $1k for another issue they discovered mistakes. The AC stopped working 2 weeks after the service. And when I went back, they asked me to pay another $1k for another issue they discovered in the second time diagnosis. More
The service department has been consistently good. I have taken my civics and my crosstour to them for a long time. My crosstour failed to start so I got a jump start and made a same day appointment. have taken my civics and my crosstour to them for a long time. My crosstour failed to start so I got a jump start and made a same day appointment. They replaced the battery, washed the car and said it was free since I bought my battery there. More
Professional, thorough, courteous. Have been so impressed with the staff and my entire experience, from purchase to first scheduled servicing. BUY YOUR NEXT CAR HERE! with the staff and my entire experience, from purchase to first scheduled servicing. BUY YOUR NEXT CAR HERE! More