Joyce Koons Honda

Needed a state safety inspection in April. Took my car to Joyce Koons Honda in Manassas, VA where I normally go for excellent service. The inspection was free along with a car wash. I was in and out quickly Joyce Koons Honda in Manassas, VA where I normally go for excellent service. The inspection was free along with a car wash. I was in and out quickly and very satisfied with the positive experience at the Joyce Koons Service Department. Check their website for specials and try out them out. The will pick up and return your vehicle if you don't wish to drive to the dealership. More

This Location has the Best/service prices hands down. I was looking for a new 2021 civic EX-L in my budget. All the local Honda dealerships in the area informed me it'd be near to impossible to find the ex was looking for a new 2021 civic EX-L in my budget. All the local Honda dealerships in the area informed me it'd be near to impossible to find the exact trim in my price range and that I should purchase a lesser trim...all but Joyce honda! Mitchell Honeycutt really worked hard for me to find the exact trim/color i wanted. He made buying a new car seamless & smooth and was attentive to all my needs. I felt NO rush/pressure whatsoever to buy a car, unlike other dealerships I've contacted. The finance department was also very swift/efficient. Even after closing time they stayed late to cater to my needs. I was helped by a kind women in finance but unfortunately I can't recall her name. Regardless she was very sweet & helpfull. 100% smooth sailing at Joyce Koons. Cheers Mr.Honeycutt & Joce Koons ! Ben More

We had the best buying experience ever at any dealer. We negotiated price and the car we wanted with CJ and scheduled our appointment! Car was ready when we arrived! We waited 30 min for finance but were do negotiated price and the car we wanted with CJ and scheduled our appointment! Car was ready when we arrived! We waited 30 min for finance but were done in less than 10 minutes. More

Excellent Service Visit for my 2012 Honda Civic! Joyce Koons Honda is always very accommodating and flexible for scheduling my vehicle in for any and all maintenance requirements. The service technicians Koons Honda is always very accommodating and flexible for scheduling my vehicle in for any and all maintenance requirements. The service technicians are always professional and eager to respond to all my inquiries. I really appreciate the military discount Joyce Koons offers to the military community for parts & services. We salute you! More

I like the service of Joyce Koons and I am fully satisfy with the service I got from dealer and Customer service is also better. Thanks with the service I got from dealer and Customer service is also better. Thanks More

Be very careful when purchasing service plans for your vehicle. I purchased one for my '19 Honda CR-V and was told that I could take it to any Honda Dealership in the nation when I bought the car in 2019 vehicle. I purchased one for my '19 Honda CR-V and was told that I could take it to any Honda Dealership in the nation when I bought the car in 2019. I was sent a book of coupons to use when I needed service. When I presented it to my local dealership in Maryland, I was told this was a program that is only available at Joyce Koons Honda in Manassas. I contacted Joyce Koons and was told that all they could do was refund the cost of the program and since my car had exceeded 12,000 miles I was not eligible to get the program that I originally thought I had paid for. Now 3 Months after I submitted the request for the refund, I still haven't gotten it and was told it is still in process. Simply put, do not believe any promises from this company. They do not keep their word. More

This was my 3rd purchase from Koons Honda Manassas. Very happy with my purchase; Tim always gives me the vest out the door price that no other dealer could bear or match. 5 stars to Koons of Manassas for ta happy with my purchase; Tim always gives me the vest out the door price that no other dealer could bear or match. 5 stars to Koons of Manassas for taking care of me again. More

Service department is very responsive. Valet service was fantastic. Everyone I dealt with was courteous and helpful. I will use Koons Honda again in the future. fantastic. Everyone I dealt with was courteous and helpful. I will use Koons Honda again in the future. More

Have more experience mechanics which can solve the issues. Or take care of old customer to be more happy from honda. My honda running out of alignment every 2000 miles and instead to findbproblem for issues. Or take care of old customer to be more happy from honda. My honda running out of alignment every 2000 miles and instead to findbproblem for car they are saying something wrong with your driving skills!!? Which is funny after 3 CRV that I had and my skill is changing now!!!?? Is not good excuse for honda to have this bad product. And loosing customers like me. More

I always schedule appointments with Karen Huntingon for I always schedule appointments with Karen Huntingon for my 2007 Honda CRV. Karen always explains what my Honda needs. I appreciate it. I'm a happy I always schedule appointments with Karen Huntingon for my 2007 Honda CRV. Karen always explains what my Honda needs. I appreciate it. I'm a happy customer. Joyce Koons Honda is extremely lucky to have Karen as an employee. Thank you. More