
Joyce Koons Honda
Manassas, VA
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3,013 Reviews of Joyce Koons Honda
If I can give 10 stars I would! By far the best experience I've had buying a new car. Very smooth and hastle free! Love the environment and the professionalism that my sales man Mr Mansour gave. Ex experience I've had buying a new car. Very smooth and hastle free! Love the environment and the professionalism that my sales man Mr Mansour gave. Excellent customer service starting from start to end. Thank you Team Koons!!! More
IT IS ALL GOOD I WENT THERE ALMOST AFTER ONE YEAR TO CHANGE MY CAR OIL CHANGE BECAUSE I WAS NOT WORKING SO I DID NOT DRIVE MY CAR SO MUCH IT WAS A GOOD EXPERINCE MY SERVICE ADVISOR I THINK IF I M NOT WR CHANGE MY CAR OIL CHANGE BECAUSE I WAS NOT WORKING SO I DID NOT DRIVE MY CAR SO MUCH IT WAS A GOOD EXPERINCE MY SERVICE ADVISOR I THINK IF I M NOT WRONG HIS NAME IS PETER TREAT ME VERY WELL I HAD A COUPON SO I PAID AROUND $30 JUST FOR OIL CHANGE AND I GET MY CAR WASH WHAT ELS YOU NEED I AM HAPPY I WILL GO AGAIN ALL IS WELL. More
Excellent experience start to finish. The internet concierge (Kat Simpson) was professional, attentive, and demonstrated that she was really listening to our needs. Her engagement convinced us to driv concierge (Kat Simpson) was professional, attentive, and demonstrated that she was really listening to our needs. Her engagement convinced us to drive out to Joyce Koons Honda to test drive the car we were looking for instead of several dealers closer to our house. Our experience at the dealership was great (Frankys Agbomenou) despite it being a busy Saturday and we ultimately decided to purchase from Joyce Koons based on our experience. We absolutely recommend them and will certainly consider them if purchasing another Honda in the future. More
My service advisor is great, Karen and the service team has done a great job on keeping my car up and running. Got 138000 miles, hope they can give me another 100000. has done a great job on keeping my car up and running. Got 138000 miles, hope they can give me another 100000. More
Frankys made the buying process extremely easy. He went over and above expectations to provide great service on several occasions and took the time to get us a great deal. I appreciated that he was not pus over and above expectations to provide great service on several occasions and took the time to get us a great deal. I appreciated that he was not pushy and was very honest. More
Great customer service and very friendly makes the whole buying process very easier. Thanks Kat/Jewel/ Girma. I would definitely recommend Joyce koons honda for buying new car. buying process very easier. Thanks Kat/Jewel/ Girma. I would definitely recommend Joyce koons honda for buying new car. More
Although I highly recommend my salesperson, I do not recommend the dealership. 1. price I paid for my new Honda was 10,000.00 more than average retail price. 2. trade in was $4,000. less than what a recommend the dealership. 1. price I paid for my new Honda was 10,000.00 more than average retail price. 2. trade in was $4,000. less than what another dealer gave me for my car. 3. I wanted a cash deal, but was directed to finance to set up an account with honda so that they could add all the unnecessary warranty on to the note. 3. I called the next day to cancel all the warranty that I purchased as I saw I was paying alot for it. Took 3 days to get someone to call me back. I went ahead and paid the note off with Honda finance to save on the interest including the warranty price because Koons has yet to send the check to Honda finance. 4. I am still awaiting a payment now for the cancelled warranties. More
By far the best car buying experience I've ever had. Polite, professional and knowledgeable. I've purchased many Hondas from different dealerships but will definitely go here in future. Can't speak h Polite, professional and knowledgeable. I've purchased many Hondas from different dealerships but will definitely go here in future. Can't speak highly enough about the overall experience. More
Great service! Really appreciate how quickly we were in and out! Thanks to Daymon who made this process super easy! Daymon you rock! Thanks to the rest of the team! The and out! Thanks to Daymon who made this process super easy! Daymon you rock! Thanks to the rest of the team! The More
Price is reasonable and reps is great. The new cars somehow have 100 mileage. That is unusual for the new car. By the way, it is good experience to buy car here. somehow have 100 mileage. That is unusual for the new car. By the way, it is good experience to buy car here. More