Joyce Koons Honda

I THOUGHT THE SERVICE WAS EXCELLENT. GLENN OGLE COMPLETED HE WORK IN A LITTLE OVER 2.25.HOURS AND THAT WAS ABOUT 15 MINUTES LESS THAN I EXPECTED. THE COST WAS HIGH, BUT THE SERVICE WAS NEEDED. AL COMPLETED HE WORK IN A LITTLE OVER 2.25.HOURS AND THAT WAS ABOUT 15 MINUTES LESS THAN I EXPECTED. THE COST WAS HIGH, BUT THE SERVICE WAS NEEDED. ALL ASSOCIATES WERE VERY FRIENDLY AND COURTEOUS. I WOULD RECOMMEND KOONS HONDA TO MY FRIENDS. More

I have been coming to Koons Honda since 2004 and consistently receive outstanding service and value. One main reason for this is the high quality service advisors. Tony has been my advisor the ent consistently receive outstanding service and value. One main reason for this is the high quality service advisors. Tony has been my advisor the entire 7 years and not only do I trust him in his recommendations, he makes you feel like family. It is rare that one looks forward to going to the dealer...but...it this case it is the feeling that I have. In my 35 years of driving, I have never had a service advisor more than two years. Koons must be doing something right. More

The dealership listened to my concerns and took action on them. All problems were easily resolved in a friendly manner and they went out of their way to make sure I was happy. I never felt pressured or hur them. All problems were easily resolved in a friendly manner and they went out of their way to make sure I was happy. I never felt pressured or hurried. They were great to work with and I would highly recommend them. More

Let me say that this was a fantastic experience. Koons handled everything. They matched my lowest price and got me the car I wanted. They also took care of my trade and gave me a competitive price. The handled everything. They matched my lowest price and got me the car I wanted. They also took care of my trade and gave me a competitive price. The Car (Honda Civic EX), the warranty (5/100,000), the documentation (no headaches, they took care of it all), and the people (worked hard to answer all my questions), made the Koon's experience a great experience. Steve Berger and Theo made it easy for me to stay at Koon's. 5 stars and a big thumbs up. Based on the sales experience, I can only look forward to the service experience (which I don't expect to see for years: It is a Honda!) Thanks again, and I look forward to using Koon's for my next Honda purchase. More

Best car buying experience! From the car salesman Charles to the manager James. I was given a good deal on a brand new Honda civic. I was originally in the market for a used vehicle and when they d Charles to the manager James. I was given a good deal on a brand new Honda civic. I was originally in the market for a used vehicle and when they didn't have it they searched for it for me. But in the end the deal I got on a new one was better for me. More

I had a great experience when I visited Koons Honda for my 30k service on my vehicle. Everyone was very friendly and courteous. The pricing was decent and I am very happy with the work that was done on m my 30k service on my vehicle. Everyone was very friendly and courteous. The pricing was decent and I am very happy with the work that was done on my car. I was in and out with no issues and had a great experience. More

I had booked the car in for brakes and oil service but was very pleased to receive a call telling me the brakes were in good shape and had been cleaned up. The honesty of the service center was pleasing. was very pleased to receive a call telling me the brakes were in good shape and had been cleaned up. The honesty of the service center was pleasing. I'm sure some auto shops would have replaced them without thought. The descriptive report card that Koons provides is also a fantastic way of making sure the routine care of the vehicle can be well managed. Having visited a number of dealerships in the area. Koons is by far the friendliest but most importantly professional in its dealing with their customers. I originally purchased the vehicle at this shop at would not hesitate to return. More

Having an automobile service at Koons is never a painful experience as it is in other shops and dealerships. Although it is always difficult to spend money on car repairs, one at least understands the diagn experience as it is in other shops and dealerships. Although it is always difficult to spend money on car repairs, one at least understands the diagnoses of problems at Koons. One can also be certain that the work, barring something unusual, will have been done right the first time. More

I love coming to this dealership for service. I make my appointment online and arrive. They are ready for me and they get me in and out quickly. This particular visit I had a coupon for a free safety ins appointment online and arrive. They are ready for me and they get me in and out quickly. This particular visit I had a coupon for a free safety inspection. What's their to complain about? Love it. Highly recommend this place. More