
Joyce Koons Honda
Manassas, VA
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3,008 Reviews of Joyce Koons Honda
I had a very positive experience with Koons. They have always done my service and have always been friendly and accommodating. John took me through the steps and gave me a very good price. He toured me always done my service and have always been friendly and accommodating. John took me through the steps and gave me a very good price. He toured me through the car once the purchase had been made and went to great lengths to make sure that I was happy with the purchase. He even went to pick up a car in the color that I wanted. More
I was there on Monday geting my wife oil changed my service advisor was very nice i inform him i got an email with $10 off he said no problem i will take care of it.tuesday i took my car and i found a service advisor was very nice i inform him i got an email with $10 off he said no problem i will take care of it.tuesday i took my car and i found a diffrent service advisor he went crazy on me how i did not print the coupon i showed him the email in my iphone and his respond was "i can not do any thing with it" i felt very dis satisfied ..he came to me 40 min later to tell me i need to change my brakes ..with this service i decided not do it there paid my bill and he stood there telling me how he need me to rate him as an excellent when i get this survey..i went next door to BP the following week get my barke done and i bought tires cause he recommend me to do so since 2 of them were going bad.service Manager Asif shakeel him self took care of me there. Im very Disapointed with this kinda of service.i will be getting my oil change for me and my wife some where else. I did not list his name "service advisor" because i know that will look Bad on his record. thanks KOONS HONDA of Manassas for the great Service. More
I came into the dealership for service to my older Odyssey. While I waited, I thought it would be fun to do a little "window shopping". Little did I know I was going to drive home in my brand new to Odyssey. While I waited, I thought it would be fun to do a little "window shopping". Little did I know I was going to drive home in my brand new top of the line 2012 Odyssey! There was no pressure, just friendly attention and understanding. It felt like I was getting help, not "sold to". The service was so great we came back just 3 days later to trade in my husband's car for a new Pilot! :) More
For those of you out there in the DC/NoVA area having service issues with your Honda automobile--well you haven't been treated right and you need to go to Manassas Honda Koons and ask for Tony Pekich--he service issues with your Honda automobile--well you haven't been treated right and you need to go to Manassas Honda Koons and ask for Tony Pekich--he is the "Top Gun" of outstanding quality customer service. I attest to this after 16 years of receiving first rate superior service--don't waste your time--go to Tony and his associates--they will take care of your auto needs... More
The salesman, Eric Serrano, was very helpful and friendly. I was undecided about the Honda model that I wanted to purchase. Eric answered all of my questions so I was able to make an informed decisi friendly. I was undecided about the Honda model that I wanted to purchase. Eric answered all of my questions so I was able to make an informed decision. It was a positive experience. More
Very courteous service. Salesman was knowledgab;e and friendly. Car purchases are never much fun but he made it enjoyable. I would purchase a Honda from Koons again. friendly. Car purchases are never much fun but he made it enjoyable. I would purchase a Honda from Koons again. More
This dealership was a bit out of my way, but they had the lowest price for the car I was interested in. Once I got there, they gave me the car at the quoted price. They were also very accommodating in allowi lowest price for the car I was interested in. Once I got there, they gave me the car at the quoted price. They were also very accommodating in allowing me to take the car to my wife for her to check out. The only negative I have is that the whole purchase process took longer than I expected, but that's a small thing in the overall transaction. More
Bob is very thorough and courteous, listens to customers. Josh is very knowledgeable and gave me a tutorial on the Pilot technology - great gentlemen. Keep them. Josh is very knowledgeable and gave me a tutorial on the Pilot technology - great gentlemen. Keep them. More
Working with Gary Johnson was a great experience. He was very helpful and friendly. I believe we received a fair price for our car. I would definitely go back to Gary for future car purchases. very helpful and friendly. I believe we received a fair price for our car. I would definitely go back to Gary for future car purchases. More
We had an excellent experience purchasing a 2012 Odyssey from Joyce Koons Honda. Thomas Mitchell was our Sales Representative and was extremely knowlegable about all aspects of the vehicle and its capabili from Joyce Koons Honda. Thomas Mitchell was our Sales Representative and was extremely knowlegable about all aspects of the vehicle and its capabilities. He had the exact right formula of attentiveness without being overbearing and "pushy" in trying to close the sale. We visited the dealership more than once to see the vehicle and he always had it ready for us within minutes of our arrival. Thomas was very patient as we compared the vehicle to its industry competitors prior to our decision to purchase the Honda. He made the purchase of the vechicle as quick and seamless as possible - even coming in on his day off to ensure the process went smoothly for us. His follow-up after our purchase has been outstanding - answering all of our questions and ensuring we are satisifed with our vehicle. Thomas' approach to vehicle sales was refreshing and we appreciate all of his efforts in making our purchase a pleasant experience. More