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Joyce Koons Honda
Manassas, VA
3,008 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,008 Reviews of Joyce Koons Honda
August 06, 2012
Came to Koons looking for a pick up truck that would be affordable. Everyone worked with me to get a reasonable monthly payment. I would definitely recommend Koons to family and friends. I am very satisfie affordable. Everyone worked with me to get a reasonable monthly payment. I would definitely recommend Koons to family and friends. I am very satisfied with the purchase of my new vehicle. More
by Happylady1
August 06, 2012
just came back from purchasing a 2012 odyssey. our salesperson, Arkeem, was perfectly nice as well as the finance mgr, Theo. However, the sales manager, Eddy Castro is the most disrespectful, rude an salesperson, Arkeem, was perfectly nice as well as the finance mgr, Theo. However, the sales manager, Eddy Castro is the most disrespectful, rude and dishonest car salesperson I have ever dealt with. I had an agreed OTD price coming in as well as a 2005 odyssey to trade in. The offer for our trade in was RIDICULOUS -- $2K under what we had received from another dealer as well as Carmax. We were ready to walk out, but ended up getting the deal we expected, however, this came at a price....a LOT of waiting and another very rude interaction with Eddy Castro. WORST CAR BUYING EXPERIENCE EVER!!! More
by kellytanler
August 01, 2012
This is my 3rd Honda from Koons! I did my research, and emailed for online pricing. I was pleasantly surprised to find the price was happily met. My 2003 Honda had 164,000 miles on it, so we haggled a lit emailed for online pricing. I was pleasantly surprised to find the price was happily met. My 2003 Honda had 164,000 miles on it, so we haggled a little over trade in price. We met in the middle....they found a gray Accord EX-V6 for me...the Red one was nowhere to be had. The financing portion was painless, I came in with an approved offer from Capital One...and they beat the finance terms! Mike drove to Fairfax to pick up the car because the loaded EX was not on their lot...was back in an hour, we signed the paperwork by the time he got back...we were on the road! Next morning I came back in to have the striping and door trim installed....Completed quickly....LOVE MY NEW CAR~~:-) More
by RitaH
July 30, 2012
This was one of the best car purchasing experiences that my wife and I have had. Our sales consultant was knowledgeable. After we decided on which model we wanted to purchase our consultant did not try to my wife and I have had. Our sales consultant was knowledgeable. After we decided on which model we wanted to purchase our consultant did not try to up sale with a model with more options. The negation of price was to the point we did not have to go back and forth on price we got right to the point with what we felt was a fair value and what the dealership thought was fair and came to an agreement quickly and once we agreed we did not have to sit around for a long time waiting for finance and guest services. Our experience with guest services was very good we listened to the additional options and there was no pressure in purchasing options. The finance manager explained everything clearly and had everything in order to get us on our way quickly. After signing all the paper work our sale consultant had our new car clean and fueled up. He also took the time to explain the features of the car and answered all our questions. I would go back and make another purchase as well as recommend others to purchase from this dealership. More
by dtcimini
Employees Worked With
Misty Barbe, Ahmed Messaoudi, Tim Rowan
July 28, 2012
JOE CARROLL IS THE BEST. I DRIVE 50 MILES JUST TO HAVE HIM AS MY SERVICE REP. YOU ARE LUCKY TO HAVE HIM...!!!!! IF I COME TO GET SERVICE DONE AND HE IS NOT AVAILABLE, I LEAVE AND RETURN AT A LATER DATE HIM AS MY SERVICE REP. YOU ARE LUCKY TO HAVE HIM...!!!!! IF I COME TO GET SERVICE DONE AND HE IS NOT AVAILABLE, I LEAVE AND RETURN AT A LATER DATE. More
by jsnydergmes
July 27, 2012
Jeremy and the team at Koons were awesome. They worked with us on every aspect that we wanted, and saved us thousands of dollars. The crew, especially Jeremy, was very professional and treated my wife an with us on every aspect that we wanted, and saved us thousands of dollars. The crew, especially Jeremy, was very professional and treated my wife and I, very respectful. I would definitely consider Koons Honda in the future for vehicle purchases, and will not hestitate to recommend Koons Honda to other customers that may be looking for vehicles or service/repair needs. THANK YOU, HONDA!!!!!!! More
by collinsw
July 26, 2012
The sales staff was very helpful and knowledgeable about their product. I was satisfied by the experience and would recommend them to my friends in the future. their product. I was satisfied by the experience and would recommend them to my friends in the future. More
by cleiva36
Employees Worked With
Carlos Leiva, Peter Stohlman
July 25, 2012
I always take my Odyssey to Koons Honda. The people who work there are very friendly and helpful and trustworthy. If their first attempt doesn't fix a problem, they are always ready to try something else - work there are very friendly and helpful and trustworthy. If their first attempt doesn't fix a problem, they are always ready to try something else - usually at no cost! The waiting area is very comfortable or the shuttle service is very convenient. I highly recommend Koons Honda. More
by rmsibley
