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Joyce Koons Honda

Manassas, VA

4.6
2,988 Reviews

10640 Automotive Dr

Manassas, VA

20109

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2,988 Reviews of Joyce Koons Honda

July 24, 2012

I had a very positive experience with Koons. They have always done my service and have always been friendly and accommodating. John took me through the steps and gave me a very good price. He toured me More

by j.halsema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Miner
Jul 25, 2012 -

Joyce Koons Honda responded

Thank you for sharing your experience with us. Bob and John will be commended for their excellent service to you. We appreciate you continued business. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

July 23, 2012

I was there on Monday geting my wife oil changed my service advisor was very nice i inform him i got an email with $10 off he said no problem i will take care of it.tuesday i took my car and i found a More

by abraheem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not want to get him FIRED
July 23, 2012

I came into the dealership for service to my older Odyssey. While I waited, I thought it would be fun to do a little "window shopping". Little did I know I was going to drive home in my brand new to More

by LGw4Kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2012 -

Joyce Koons Honda responded

Thank you for sharing with us on DealerRater. It looks like you turned your "little" window shopping into an exciting time in your house! Two great vehicles and a great buying experience on top of it all! Thank you for your business. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

July 22, 2012

For those of you out there in the DC/NoVA area having service issues with your Honda automobile--well you haven't been treated right and you need to go to Manassas Honda Koons and ask for Tony Pekich--he More

by Koons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pekich
Jul 25, 2012 -

Joyce Koons Honda responded

Thank you for taking the time to rate your experience on DealerRater. You are correct; Tony is one of our "Top Guns"! It has been our pleasure to serve you for the last 16 years and we look forward to the future as well. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

July 18, 2012

The salesman, Eric Serrano, was very helpful and friendly. I was undecided about the Honda model that I wanted to purchase. Eric answered all of my questions so I was able to make an informed decisi More

by byrnepl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Byrne
Jul 25, 2012 -

Joyce Koons Honda responded

Thank You for posting about your experience at our dealership. I am so happy that our sales staff helped you make a good decision. We look forward to helping you again in the future. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

July 14, 2012

Very courteous service. Salesman was knowledgab;e and friendly. Car purchases are never much fun but he made it enjoyable. I would purchase a Honda from Koons again. More

by rkwingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2012 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. Your satisfaction is our first priority. Thank you for choosing Joyce Koons Honda for your purchase. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

July 13, 2012

This dealership was a bit out of my way, but they had the lowest price for the car I was interested in. Once I got there, they gave me the car at the quoted price. They were also very accommodating in allowi More

by super_glue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Willis
Jul 16, 2012 -

Joyce Koons Honda responded

Thank you for taking the time to share with us on DealerRater. It seems that Arkeem, Jay, and Sheila took very good care of you. Thank you for purchasing your vehicle with us. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

July 13, 2012

Bob is very thorough and courteous, listens to customers. Josh is very knowledgeable and gave me a tutorial on the Pilot technology - great gentlemen. Keep them. More

by LSzala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Miner and Josh Serrano, Bob Miner
Jul 16, 2012 -

Joyce Koons Honda responded

Thank you for reviewing our service and sales departments on DealerRater. Bob and Josh are a great asset to the company and we are lucky to have them both. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

July 12, 2012

Working with Gary Johnson was a great experience. He was very helpful and friendly. I believe we received a fair price for our car. I would definitely go back to Gary for future car purchases. More

by iloveJesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2012 -

Joyce Koons Honda responded

Thank you for reviewing our Dealership. Gary has been with us for a very long time for more than one reason, but the number one reason is his customer service! Thank you for choosing Joyce Koons for your purchase. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

July 12, 2012

We had an excellent experience purchasing a 2012 Odyssey from Joyce Koons Honda. Thomas Mitchell was our Sales Representative and was extremely knowlegable about all aspects of the vehicle and its capabili More

by morrellk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2012 -

Joyce Koons Honda responded

Thank you for reviewing us on DealerRater. I am very pleased that Thomas' approach was what you were looking for, every salesperson brings something different to the table and it looks like Thomas has won you over. Thank you for your business and enjoy your new car! - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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