Joyce Koons Honda

Professional, courteous, thorough. Shop here for your next Honda! Excellent internet buying experience, very stress free vs going in any dealership for me personally . Felt I got an honest deal and impre next Honda! Excellent internet buying experience, very stress free vs going in any dealership for me personally . Felt I got an honest deal and impressed by their team overall More

Along with courtesy and efficiently performing required service for my vehicle it was completed in the specified time as quoted. Great work in the service lane & hats off and a pat on the back to Matthew N service for my vehicle it was completed in the specified time as quoted. Great work in the service lane & hats off and a pat on the back to Matthew Nguyen service advisor !! More

Great experience. I didn’t have an appointment but they make accommodation to fix the issue. make accommodation to fix the issue. More

Purchased new car from Joyce Koons in Oct 2020- quick and smooth process, did most of it online. CJ had car ready when I arrived. Since the purchase CJ has checked in a few times to make sure all is well. Ex smooth process, did most of it online. CJ had car ready when I arrived. Since the purchase CJ has checked in a few times to make sure all is well. Excellent experience. More

All employees are extremely helpful and friendly. They go out of their way to make things easy for their customers. out of their way to make things easy for their customers. More

On the way to pick up my new Honda Accord, a sales person called me to inform me that they could not accept the price that I had just purchased the car at through THEIR own website. The website listed it at called me to inform me that they could not accept the price that I had just purchased the car at through THEIR own website. The website listed it at $28k with a dealer discount of approximately $1,400. They said that they could not honor the discount or the price listed on their own website. I even had confirmation to come pick up my new car and had a monthly payment set. What a joke. Update your website if you can't honor the listed prices!!!! More

I really enjoyed my experience here. I live in Woodbridge, which has its own Honda dealer, but the superior customer service and confidence in the ability to get transparent pricing led me to go t Woodbridge, which has its own Honda dealer, but the superior customer service and confidence in the ability to get transparent pricing led me to go to Joyce Koons Honda to get maintenance done on my vehicle. The team there completed my work and coordinated for my to have a loaner vehicle as long as I needed it - I did not feel a rush to come back the second the work was done to pick it up which helped me balance my work schedule. Joe worked with me for 2 months to coordinate a special maintenance project - he's amazing. More

OK have been a customer of Koons for 40 years. Bought five cars. All serviced with excellent results five cars. All serviced with excellent results More

Everyone at Joyce Koons was pleasant, the salesman Jose M. Was fantastic, he was very knowledgeable and just a genuinely nice person, he made the buying experience a pleasure. M. Was fantastic, he was very knowledgeable and just a genuinely nice person, he made the buying experience a pleasure. More

Had to do Safety inspection, in and out in a couple of hours. I had no appt. but they still shined and got it done fast! Great staff, very friendly. hours. I had no appt. but they still shined and got it done fast! Great staff, very friendly. More