Joyce Koons Honda
Manassas, VA
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2,995 Reviews of Joyce Koons Honda
We were extremely pleased with the service provided and plan to purchase our next vehicle there. Our salesman, Girma, was friendly, courteous, respectful, knowledgeable and trustworthy. plan to purchase our next vehicle there. Our salesman, Girma, was friendly, courteous, respectful, knowledgeable and trustworthy. More
Excellent experience. Great service staff. Roland and Karen were exceptional. We were from out of town and needed emergency service. The response was overwhelming. If you need a help this is the dealers Karen were exceptional. We were from out of town and needed emergency service. The response was overwhelming. If you need a help this is the dealership to get it done. More
Mansour was a great salesman. Very helpful and friendly. Fernando the finance guy was great too. I will recommend anyone to you all to friends Fernando the finance guy was great too. I will recommend anyone to you all to friends More
This dealership has always been the best when i bring my 2020 honda in. Even with long lines and wait times for those who have made an appointment, they still do everything they can to make sure you leave h 2020 honda in. Even with long lines and wait times for those who have made an appointment, they still do everything they can to make sure you leave happy. (Ex. Car wash). More
Mansour made our 3rd purchase smooth as silk. His customer service and attention to detail as to what the customer wants and needs is impeccable. customer service and attention to detail as to what the customer wants and needs is impeccable. More
Mansour Assadpour is the reason I bought at Koons. He went above and beyond in every area of client service. Initially, he made me feel welcome, answered every question about the 2021 CRV and made me re went above and beyond in every area of client service. Initially, he made me feel welcome, answered every question about the 2021 CRV and made me realize it was the car for me. He was extremely polite, respectful of my wishes and made it obvious he would be there for me even after the sale. He is an excellent representative for Koons Honda and a valuable asset for the dealership. He continues to email me weekly to answer questions and ask if I need further assistance. I will send friends to Koons Honda, but tell them they have to ask for Mansour--he is the best! More
My service tech Joe was outstanding. He got 2020 Odyssey ready from the body shop cleaned and ready in time for me to leave on a trip out of town.. ready from the body shop cleaned and ready in time for me to leave on a trip out of town.. More
Darius provided a great new car purchase experience. He was honest and up front on the pricing and made the transaction comfortable without all the back and forth (let me go talk to my manager games). Up was honest and up front on the pricing and made the transaction comfortable without all the back and forth (let me go talk to my manager games). Up front pricing without the need to haggle. Would definitely purchase from Joyce Koons and Darius again. More
My problem, a bad front wheel bearing, wasn't identified until my second visit but thanks to my service advisor, Roland Murphy, birddogging the issue while I waited, the bearing was replaced and is working until my second visit but thanks to my service advisor, Roland Murphy, birddogging the issue while I waited, the bearing was replaced and is working fine. More
It's one of the best dealership I have visited so far. Not only Service department but Technician are also very helpful to explain the problem with best solution and pricing. I talked with couple of Tech Not only Service department but Technician are also very helpful to explain the problem with best solution and pricing. I talked with couple of Tech members during my visits for servicing my cars. Now a days dealership is providing us all the features like Car Pickup and Drop service, price match and many more discount coupons A BIG Thanks to Karen & Koons Honda for taking care of my both cars. More