Joyce Koons Honda

In September and October, I had my two cars maintained at this dealership:Accord and Odyssey. In both cases you are at the mercy and generosity of the service representative. I negotiated my cost and the lis this dealership:Accord and Odyssey. In both cases you are at the mercy and generosity of the service representative. I negotiated my cost and the list of maintenance services I wanted done. At the end, I was convinced that it all depends on what the service representative wants to charge you. I always try to avoid coming to this Honda dealership in Manassas. My last two services proved that this dealership is mechanically very capable but way high in its prices. More

Clean and safe environment. Personnel showed great customer service to all who walked in. Good job! customer service to all who walked in. Good job! More

I had my Honda car serviced twice, the last time on Oct. 5. Loved the pick up and delivery, great special feature. I was kept up to date on the service by Jessie Bussard and everything was done to my sati 5. Loved the pick up and delivery, great special feature. I was kept up to date on the service by Jessie Bussard and everything was done to my satisfaction. Recommend Honda service highly. More

My son and I have been taking our cars to Joyce Koons Honda for the last 14 years and always receive great service!!! Honda for the last 14 years and always receive great service!!! More

I have been a customer of Joyce Koons Honda for over 10 years and have always received excellent service - whether it was purchasing vehicles from them or bringing a vehicle in for service. They provide f years and have always received excellent service - whether it was purchasing vehicles from them or bringing a vehicle in for service. They provide friendly and professional assistance. More

Kevin is the best! Always takes care of me from setting up the appointment via text to confirming final price and working with me to his capacity. He is great to work with! up the appointment via text to confirming final price and working with me to his capacity. He is great to work with! More

Joyce Koons Honda Manassas, VA did a great customer service and we had wonderful experience in purchasing a new Honda CR-V on 14 October 2021. The Sales Agent, Grima Mersha was fantastic. He was hones service and we had wonderful experience in purchasing a new Honda CR-V on 14 October 2021. The Sales Agent, Grima Mersha was fantastic. He was honest in dealing with us and listened to what we wanted. He is a polite, courteous, friendly and a professional individual. He really cares for a Customer Service. In working with Sales Manager, Peter Stohlman we got a great deal on the car without the hassle of haggling back and forth for a deal. In almost 3 hours we drove the new car to home that’s it! This is appreciated since we were trying to limit our exposure during Covid! You can trust Joyce Koons Honda and the staff for the best customer service. More

Vehicle was dropped off the night before, service advisor kept me apprised throughout the day and called to inform me the vehicle was ready for pick-up. kept me apprised throughout the day and called to inform me the vehicle was ready for pick-up. More

Very nice touch when they add the service picking up the car and drop off the loner car. car and drop off the loner car. More

Easy purchase I was in and out very quickly. Would recommend recommend to friends and family. recommend recommend to friends and family. More