Joyce Koons Honda

I bought a Black Edition Pilot. I came across Franky Descartes, Frank was very professional and throughout the transaction stayed on the top of everything. Every single time I called him and questioned Descartes, Frank was very professional and throughout the transaction stayed on the top of everything. Every single time I called him and questioned about my new vehicle, he provided all the requested information with great attitude. Thank you! More

They were good. They can improve on communication with their customers. I had to call because I didnt think they were going to show up. Also I had to call because they forgot my inspection receipt. their customers. I had to call because I didnt think they were going to show up. Also I had to call because they forgot my inspection receipt. More

When I first met Girma Mersha in the parking lot I had such a great vibe and even though I wasn't ready to purchase, I knew I would go back and see him. I felt no pressure and I loved that. When I finally such a great vibe and even though I wasn't ready to purchase, I knew I would go back and see him. I felt no pressure and I loved that. When I finally decided to purchase a new car, Girma was patient, informative and became my advisor on how to sell my old car for the highest amount possible to finally helping me choose the perfect CRV. The total experience up to the time I spent in the finance department, was absolutely wonderful! So if you are thinking of purchasing a new or used Honda, make sure you ask for Girma and no one else but Girma. Thank you! More

Friendly employees and quality jobs done. Everything explain before technician start work. Explain about wear and tear time frame and duration explain before technician start work. Explain about wear and tear time frame and duration More

It was time for an 18 month service for our CR-V Hybrid Touring. Took the SUV to Joyce Koons Honda on 4 October 2021 and the Service was excellent. I arrived at around 7 AM and was on the road heading home Touring. Took the SUV to Joyce Koons Honda on 4 October 2021 and the Service was excellent. I arrived at around 7 AM and was on the road heading home by before 8 AM. The Service Department Technician was very helpful and waiting at the dealership was a pleasant experience. I strongly recommend Joyce Koons Honda for your vehicle service needs. More

In September and October, I had my two cars maintained at this dealership:Accord and Odyssey. In both cases you are at the mercy and generosity of the service representative. I negotiated my cost and the lis this dealership:Accord and Odyssey. In both cases you are at the mercy and generosity of the service representative. I negotiated my cost and the list of maintenance services I wanted done. At the end, I was convinced that it all depends on what the service representative wants to charge you. I always try to avoid coming to this Honda dealership in Manassas. My last two services proved that this dealership is mechanically very capable but way high in its prices. More

Clean and safe environment. Personnel showed great customer service to all who walked in. Good job! customer service to all who walked in. Good job! More

I had my Honda car serviced twice, the last time on Oct. 5. Loved the pick up and delivery, great special feature. I was kept up to date on the service by Jessie Bussard and everything was done to my sati 5. Loved the pick up and delivery, great special feature. I was kept up to date on the service by Jessie Bussard and everything was done to my satisfaction. Recommend Honda service highly. More

My son and I have been taking our cars to Joyce Koons Honda for the last 14 years and always receive great service!!! Honda for the last 14 years and always receive great service!!! More

Kevin is the best! Always takes care of me from setting up the appointment via text to confirming final price and working with me to his capacity. He is great to work with! up the appointment via text to confirming final price and working with me to his capacity. He is great to work with! More