Joyce Koons Honda

Easy to buy, great professional personnel Special thanks to Steve Hughes - the best specialist I've ever met. All the paperwork was done in a proper time, all questions were answered in a ver Special thanks to Steve Hughes - the best specialist I've ever met. All the paperwork was done in a proper time, all questions were answered in a very professional manner. More

Great Professional Service ! Joe Carroll is the best service person at Joyce Koons Honda. I always received great service at the above dealership and great prices. I have contact Joe Carroll is the best service person at Joyce Koons Honda. I always received great service at the above dealership and great prices. I have contact my friends and coworkers and family to buy their next car at JKH. Thank you again Joe and your team for taking such great care of my car. More

New Accord Love the car! The experience at the dealership was second to none. We have purchased quite a few cars and the experience we had was quite different in Love the car! The experience at the dealership was second to none. We have purchased quite a few cars and the experience we had was quite different in the best way. No pressure, very accommodating and helpful from start to finish. And no games. Of course you still have to negotiate, but once you do there is no uncomfortable feeling and constant back and forth. More

Roland Murphy It's very nice to be treated like a neighbor. That's how Roland Murphy treats us, now 3 Honda owners using Koon's at Manassas. We like the way Rolan It's very nice to be treated like a neighbor. That's how Roland Murphy treats us, now 3 Honda owners using Koon's at Manassas. We like the way Roland always gives his professional opinion in a straightforward manner. Thanks, Roland. It's a pleasure to do business with you. More

Disappointed with factory recall I have taken my vehicles to Koons Honda for multiple repairs, etc. in the past. I took my Civic in for the airbag recall and the service advisors hav I have taken my vehicles to Koons Honda for multiple repairs, etc. in the past. I took my Civic in for the airbag recall and the service advisors have always been top notch. The car was actually finished early and when I picked it up, I was disappointed. The lot porter removed the plastic seat cover and two bolts rolled around and he mumbled something, about they weren't too important. On the way home I found more loose hardware in my passenger seat. Kind of disconcerting to have airbag recall work done because parts could come through like shrapnel and then I find hardware lying around in my car. Not quality work this time folks. However, as usual, Roland and other service staff were extremely pleasant to work with. More

Quick and courteous service I took my Honda Accord in for a state inspection without an appointment. The staff are friendly and informative, and the waiting area is spotless and I took my Honda Accord in for a state inspection without an appointment. The staff are friendly and informative, and the waiting area is spotless and comfortable with excellent coffee. Inspection was completed quickly and I received a free car wash. More

Love the New Car They did not have the exterior color, red, for the Honda EX-L, I wanted. They found the color at another dealer and traded another car to get me the c They did not have the exterior color, red, for the Honda EX-L, I wanted. They found the color at another dealer and traded another car to get me the color I wanted in less than 24 hours. More

Problems occurring during repair were fixed at no cost. Tech adviser Roland Murphy provided excellent support during recent repair/service visits. Problems arising during cam replacement/repair and rear br Tech adviser Roland Murphy provided excellent support during recent repair/service visits. Problems arising during cam replacement/repair and rear brake calipers were fixed without additional expense - which was very much appreciated! Plus a loaner car was provided which enabled me to test drive the latest model Accord - which I would consider purchasing after the experience. The more recent service visit actions were explained thoroughly - to include several followup questions, probably testing Roland's patience. John M. More

Service I would like to thank Roland Murphy for his overall excellent customer service. I look forward to dealing with him again in the near future. Rod I would like to thank Roland Murphy for his overall excellent customer service. I look forward to dealing with him again in the near future. Rodney Sanford More

03 Honda Civic I just want to thank Joe Carrol and his team for the outstanding work and communication throughout the entire process of fixing my car. I would recomm I just want to thank Joe Carrol and his team for the outstanding work and communication throughout the entire process of fixing my car. I would recommend this shop to anyone that has a issue with any type of car. What can you say except a job well done and happy customer. Once again thank you and have a good day Koons Honda. Ken Schmanski More