Joyce Koons Honda

Good experience getting the right car. Just bought a Honda. It was a good experience. The Fit was the perfect car for our situation, a quality Honda car, so all they had to do was not blo Just bought a Honda. It was a good experience. The Fit was the perfect car for our situation, a quality Honda car, so all they had to do was not blow it. We were predisposed towards Joyce Koons because of my wife's very good experiences with their service department. They gave us a good price (on an in-demand car). Salesman (Dipak) was great. Dealership had a nice, stable, low pressure feel to it. I'm not sure the "extra" services are a good deal if you're tight on money, although you can certainly count on Joyce Koons long term. More

Finally this time they did the work in the time they told me, the last two times it took over an hour and a half just to do a simple oil change. I was given this time they did the work in the time they told me, the last two times it took over an hour and a half just to do a simple oil change. I was given two free oil changes however do you think they used them when I got the service done again, Guess I have to ask??? More

Maintenance I started to hear some loud noises coming from the front of my car...I was able to get it in the shop within a day. It was my breaks. I was pleased I started to hear some loud noises coming from the front of my car...I was able to get it in the shop within a day. It was my breaks. I was pleased with the service, the fact I could get it fixed right away and the costs was in line with other places. More

great customer service great car better sale peson,i would reccomed him to anyone,my next purchase will be thur him,only thing i didnt get was free oil change,but other then great car better sale peson,i would reccomed him to anyone,my next purchase will be thur him,only thing i didnt get was free oil change,but other then that a great experience More

It was a very positive experience. It was a very good experience. The sales person, Dipak, as well as Tim the finance person, was very helpful and informative. He answered every questi It was a very good experience. The sales person, Dipak, as well as Tim the finance person, was very helpful and informative. He answered every question I had. Even after I got home with my new Pilot and had forgotten some of the settings and electronic facts about the car he spent time with me to go over everything again, so that I am comfortable and knowledgeable with every option on the car. Very knowledgable and helpful sales person. I had purchased my previous Honda at Joyce Koons in Manassas and have always received good and friendly service so I wanted to return for this purchase, so I traveled from Florida to purchase this car. It was well worth the trip because of the very good service I received. More

Civic Hybrid 2010 Trade In I came in simply to check out what the dealership had to offer on my trade-in 2010 Honda Civic, and what good deal I would get if I would trade this i I came in simply to check out what the dealership had to offer on my trade-in 2010 Honda Civic, and what good deal I would get if I would trade this in for a new Hybrid. There was nothing wrong with my very well-maintained Honda Civic, but I ended up trading it in for a 2015 Accord Hybrid. Dipak's sales service was very professional. He took his time to explain to me the good things about the Accord Hybrid, and even offered me a free slice of pizza while I was waiting for the sales paperworks to get completed. Tim from Finance was very helpful as well. I just wished the dealership had offered a little more for my 2010 Civic Hybrid, and gave me a few more bucks of discount on the 2015 Accord Hybrid I purchased. More

Pothole blew my tire, Koons fixed fast I blew a tire the day before a bog snow storm was coming. I called at 7 am and they were able to get me in that morning, and fix my tire and the exha I blew a tire the day before a bog snow storm was coming. I called at 7 am and they were able to get me in that morning, and fix my tire and the exhaust that also broke. Thanks! More

Oil change on our newest Honda Took our newest Honda in the day after a big snow, called Chris to make the appointment, our car was serviced, was able to do another errand and get h Took our newest Honda in the day after a big snow, called Chris to make the appointment, our car was serviced, was able to do another errand and get home to do some work. More

Great Professional Customer Service I came from Maryland to buy my car from Joyce Koons Honda because their price that i couldn't find anywhere else. Since i bout my car i don't do my se I came from Maryland to buy my car from Joyce Koons Honda because their price that i couldn't find anywhere else. Since i bout my car i don't do my service at any other dealer but Joyce Koons Honda. Their Great Professional Customer Service makes me drive over 50 miles to do any Maintenance. More