Joyce Koons Honda

Great service - friendly staff The service was quick and done correctly. The prices were great - even gave me two coupons. The staff was helpful and friendly. The service was quick and done correctly. The prices were great - even gave me two coupons. The staff was helpful and friendly. More

Honda service Needed new brake pads on a tight schedule. Tony in the service dept was friendly, called with an estimate before doing the repairs and when they were Needed new brake pads on a tight schedule. Tony in the service dept was friendly, called with an estimate before doing the repairs and when they were done. Vehicle was ready the same day. More

Honda Service It has been a pleasant experience having my Honda serviced at Koons. Melissa Haywood is my service advisor. She is professional and courteous. She has It has been a pleasant experience having my Honda serviced at Koons. Melissa Haywood is my service advisor. She is professional and courteous. She has never tried to sell me something I don't need. My car is always right the first time. I will continue to come back for service at Koons and I live 70 miles from the dealership. Ms. Haywood is trustworthy and communicates well. She is a valuable asset to the service department and Koons as a whole. The customer service Melissa provides is what keeps me as a customer. More

Great experience with Ahmed! I would recommend Ahmed and this dealership to friends/family! A great experience a 10/10!! I will definitely buy my next car through them as well!! I would recommend Ahmed and this dealership to friends/family! A great experience a 10/10!! I will definitely buy my next car through them as well!! More

Honda Oddyssey gas pump cap replace Excellent Service as always !! The best. I love the waiting area, cool and comfortable with nice coffee. I always get my service done at Koons Manassa Excellent Service as always !! The best. I love the waiting area, cool and comfortable with nice coffee. I always get my service done at Koons Manassas. More

Took my Pilot in for an oil change. Took longer than expected to do the oil change. Service Advisor gave me the discount even though I Had left my coupon at home. He was friendly to me Took longer than expected to do the oil change. Service Advisor gave me the discount even though I Had left my coupon at home. He was friendly to me. Apologized for taking a little long. More

Recent car purchase I recently purchased a used Ford Escape as an extra family car. John Rendo was my sales person and Tim Welton was my finance contact. My experience I recently purchased a used Ford Escape as an extra family car. John Rendo was my sales person and Tim Welton was my finance contact. My experience could not have been better and each person I encountered at Koons was friendly and helpful. I honestly found the experience enjoyable, which is not really what I was expecting. I wasn't expecting it to be unpleasant necessarily, I was just expecting to get through it. It was a refreshing to feel relaxed and at ease throughout the process. I would recommend this dealership to my friends and family. More

Excellent Service department Very friendly and courteous staff. I am very impressed with the way the service department is managed, very efficient without feeling rushed or dismi Very friendly and courteous staff. I am very impressed with the way the service department is managed, very efficient without feeling rushed or dismissed. I am impressed with entire experience. More

New car purchase Eugene Brown was excellent! He listened, responded quickly and when we told him we had a limited amount of time there, he hustled and made the sale. Eugene Brown was excellent! He listened, responded quickly and when we told him we had a limited amount of time there, he hustled and made the sale. Thanks, Eugene More

Professional, Courteous Service The Koon's Service Department is top notch. Always professional, courteous and efficient. Even if I did not have service agreement with the dealershi The Koon's Service Department is top notch. Always professional, courteous and efficient. Even if I did not have service agreement with the dealership, I would bring my car to Koons for service. More