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Joyce Koons Honda
Manassas, VA
3,007 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,007 Reviews of Joyce Koons Honda
November 18, 2015
Recall Came in for a recall. It has always been a great experience. I will continue to have my car serviced at Joyce Koons Honda. Thanks. Came in for a recall. It has always been a great experience. I will continue to have my car serviced at Joyce Koons Honda. Thanks. More
by patdek
Employees Worked With
Bob Miner
November 17, 2015
Shopping Experience Favorable shopping experience. I was not pressured. I was very impressed with the product knowledge of the sales associate. I was not planning on buyi Favorable shopping experience. I was not pressured. I was very impressed with the product knowledge of the sales associate. I was not planning on buying a new vehicle, but all that changed after a test drive. More
by DeniseT
Employees Worked With
N/A, Misty Barbe, Tim Rowan
November 17, 2015
Efficient, Reasonable and Professional Check in was quick. Called when an issue was found that needed my approval to repair. Informed when all was repaired and the car was ready. Check ou Check in was quick. Called when an issue was found that needed my approval to repair. Informed when all was repaired and the car was ready. Check out was easy. Discounts from another Honda dealer were honored. Thanks for keeping my CR-V in tip top shape. More
by Ross
Employees Worked With
Michael Wiest
November 17, 2015
Excellent Very pleased with all aspects of my 2016 Honda Pilot purchase .Extremely helpful salesperson Gabbi Triggs teaching me about my new vehicle and all of Very pleased with all aspects of my 2016 Honda Pilot purchase .Extremely helpful salesperson Gabbi Triggs teaching me about my new vehicle and all of its many features I was not familiar with. Such a pleasant experience. I am so happy to recommend this dealership and the staff to my friends. More
by Jane Smuth
Employees Worked With
Tim Welton, Heather Weyforth
November 16, 2015
Joyce Koons Honda The sales consultant is very courteous and helpful. My buying experience was amazing from the paperwork to check out, everyone was helpful and kind. T The sales consultant is very courteous and helpful. My buying experience was amazing from the paperwork to check out, everyone was helpful and kind. Then I received an after sales service about knowing anyone who would buy a vehicle next time. I cannot complain your dealership is full of great people with great service. More
by Jess Dela Cruz
Employees Worked With
Tim Rowan, Mansour Assadpour
November 15, 2015
Trust! Excellent Service (AGAIN). I bought my second Honda Accord in 2013 and have over 50,000 miles on it. I have never had any mechanical problems with it Excellent Service (AGAIN). I bought my second Honda Accord in 2013 and have over 50,000 miles on it. I have never had any mechanical problems with it or the first Honda that I bought there. I owe that to the wonderful maintenance department at Koons Honda. They make sure my car is in great working order. Everyone is always friendly and I look forward to driving in the service bay because you are greeted and treated so well. Thanks Koons! (Thanks to all the mechanics too - who we don't really see) More
by Phyllis
Employees Worked With
Brad Burch
November 13, 2015
Koons Honda Service Excellent experience, fast and competent performance. The technician who received my vehicle listened to my description of the problem, was on time to Excellent experience, fast and competent performance. The technician who received my vehicle listened to my description of the problem, was on time to my door as I arrived and kept me informed as the repair progressed. Even "found" a coupon for a free inspection sticker when I brought my rejected inspection from a mom and pop garage. Scored a bunch of points with me, I'll be returning. More
by jlgilber
Employees Worked With
Edward Hale
November 13, 2015
Service Center not meeting expectations The basic work on the car seems to be fine. They lack in the area of customer service. They take a long time to come up and introduce themselves. T The basic work on the car seems to be fine. They lack in the area of customer service. They take a long time to come up and introduce themselves. They have no knowledge of why you were there for a scheduled appointment. Unfortunately in my case they said they couldn't fix the issue. It was disappointing for a dealer service center. More
by c172drv
Employees Worked With
Ms. Did not introduce themself
November 13, 2015
Everyone was so nice and accommodating my entire visit. I found the perfect car for me here. Eugene and Tim were absolutely awesome! Thank you so much for your care and your assistance in making my experien I found the perfect car for me here. Eugene and Tim were absolutely awesome! Thank you so much for your care and your assistance in making my experience there wonderful. I'm in love with my new Accord! More
by honda15
November 09, 2015
Service and Maintenance Air bag recall was serviced. Also suggested and took care of state inspection for free ( using an available coupon). that is very nice. Also offer rid Air bag recall was serviced. Also suggested and took care of state inspection for free ( using an available coupon). that is very nice. Also offer ride to work from the dealership which makes it very convenient. More
by RK
Employees Worked With
Tony Nguyen
