Joyce Koons Honda

Routine maintenance with oil change - excellent job Had B1 maintenance done and was allowed to provide full synthetic oil. In process wheel bearing was found a problem and this was replaced under warr Had B1 maintenance done and was allowed to provide full synthetic oil. In process wheel bearing was found a problem and this was replaced under warranty. All work was done while waiting and for an excellent cost. Very pleased with work and cordial manner. More

Always a good experience here Dropped my new car off for routine service, and also got a quote for a major repair on my 2004 Pilot. Always feel like I am treated fairly and get an Dropped my new car off for routine service, and also got a quote for a major repair on my 2004 Pilot. Always feel like I am treated fairly and get an honest assessment about what's going on. It was a busy day in the service bay, but Roland took a lot of extra time with me - that is always appreciated. More

Nice people throughout the buying process. I would recomend to friends to purchase their next car from Koons Honda. I have bought three vehicles from them and wi throughout the buying process. I would recomend to friends to purchase their next car from Koons Honda. I have bought three vehicles from them and will come back. More

Service I purchased my car from them and have always had it serviced there. The people who work there do the best job at a fair price. I have always been sati I purchased my car from them and have always had it serviced there. The people who work there do the best job at a fair price. I have always been satisfied. More

Engine Problems Completely Fixed! My car had constantly been having engine problems about every month. No other Honda would completely fix the problem until I came here! Now my car has My car had constantly been having engine problems about every month. No other Honda would completely fix the problem until I came here! Now my car hasn't had an engine problem for 3 whole months and I believe it will stay this way because Joyce Koons Honda got to the bottom of the situation. They kept my car for a few days to ensure that the engine was completely fixed. One worker, TC Johnson, was an extraordinary help. Thanks to him I was able to get my problem completely solve. He IS the reason I will be continuing to use this Honda dealership and will be recommending it to friends. THANK YOU TC! I can honestly say that this was the best car service I have ever received. More

Great experience during Hond CR-V purchase Kebir was very helpful in working with us in our purchase of a Honda CR-V. They brought out a 2016 to compare side by side with 2015 to help us determ Kebir was very helpful in working with us in our purchase of a Honda CR-V. They brought out a 2016 to compare side by side with 2015 to help us determine which to go with. Kebir did not put any pressure on us, nor did Tim. The finance manager was very pleasant to work with, and did her best to explain the various additional policies available for purchase. We look forward to take advantage of the lifetime free oil changes and state safety inspections! More

Joyce Koons Honda has the best deals on the great new Hondas I went back to Joyce Koons Honda to see what my options would be for trading in my previously bought CR-Z from Joyce Koons Honda and getting purchasin I went back to Joyce Koons Honda to see what my options would be for trading in my previously bought CR-Z from Joyce Koons Honda and getting purchasing or leasing a new or newer vehicle, in particular the great new Civic or Accord. Cyndi Mullin from Joyce Koons Honda helped me find the perfect deal to fit my needs in a minimal amount of time. Cyndi was one of the the most professional and knowledgeable car salesperson I've ever had the experience of dealing with. She knew exactly the right car for my needs and gave me all the time we needed to ask her a million questions. She has a great knowledge of her inventory and everything to do with Honda vehicles. On a scale of 1-10, I give my buying experience at Joyce Koons Honda a 10 and the same for Cyndi. I was in and out of there in about 5 hours and that included financing and a trade in. The financing experience and paperwork couldn't have been made any easier. They have some unbelievable for 2016 vehicles. The actual dealership is very clean and comfortable and have many amenities to make your time there a pleasant experience. Honda is a great company and make great safe, quality vehicles. I would highly recommend going to Joyce Koons Honda and asking for Cyndi Mullin! Thank you Cyndi, I am very pleased with my new lease! See you when my 39 month lease is up when I'm sure I will want to buy my vehicle outright. The new 2016 Honda Civic Touring is the most amazing vehicle I have ever driven and has more amenities than you could ever need for the same price as a standard 2016 Accord. I love that's it's a V4 with Turbo. It is truly a very fun car to drive! Thank you again Cyndi! More

new car purchase Our sales rep, shakima myers was patient and informative in helping my wife and I decide between an accord and a crv. We test drove three vehicles. Sh Our sales rep, shakima myers was patient and informative in helping my wife and I decide between an accord and a crv. We test drove three vehicles. Shakima explained all options and encouraged us to experence the feel and ride of each one. My wife and I told shakima that we would be placing a 10 thousand dollar down payment and to get back to us the next day with a fair price from her manager. Shakima contacted us with the offer. We accepted the offer and shakima held the accord of our choice until we arrived to finialize the purchase the following day. The experence was stress free and we felt no pressure. Thank you joyce koons. More

Excellent! Our experience with Koons Honda in Manassas was outstanding, The salesperson's service was excellent and he was honest. We love the vehicle he showed Our experience with Koons Honda in Manassas was outstanding, The salesperson's service was excellent and he was honest. We love the vehicle he showed us and we ended up buying two. The sales manager and the financing person were great. More

The mechanics failure to test drive the car after repairs . The mechanics failure to test drive the car after repairs was stubbornly neglected by the service center. Although the expenses were covered by the in The mechanics failure to test drive the car after repairs was stubbornly neglected by the service center. Although the expenses were covered by the insurance and I'm still driving the unfixed vehicle that had alignment issues. More