
Joyce Koons Honda
Manassas, VA
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3,007 Reviews of Joyce Koons Honda
Honda service I could not ask for a better Dealership to take my vehicle into for service. All was very professional from the first phone call to when I picked my c I could not ask for a better Dealership to take my vehicle into for service. All was very professional from the first phone call to when I picked my car up. Tony was very helpful and understandable. Made my service time quick and painless. More
Great experience!! When I arrived I was greeted within seconds which is something that I took note off. I have been to other dealership where I have been "looked over." When I arrived I was greeted within seconds which is something that I took note off. I have been to other dealership where I have been "looked over." Ahmed immediately came over to greet me and my boyfriend. Ahmed listened to what I had to say and overall treated us with respect, like we were long time friends. I felt that Ahmed was able to build great and last rapport and was able to help my find out what car would best suit me and best suit my needs. I had never bought a new car before due to fear of a huge price tag. However Ahmed assured me that he works "miracles" he delivered in the best way. I was able to get an affordable monthly payment and was able to drive off the lot with my 2016 Honda Civic. I will be sending all my friends his way. More
Never disappoint! Excellent job and service once again. Brought both cars in on a Saturday, Karen Huntington and her team took care of them and all is well again. Excellent job and service once again. Brought both cars in on a Saturday, Karen Huntington and her team took care of them and all is well again. More
Awesome experience! Thrilled customer. Joyce Koons Honda of Manassas did an excellent job at placing me in the car of my dreams. Kebir Lakroune was a joy to work with. He is very knowledg Joyce Koons Honda of Manassas did an excellent job at placing me in the car of my dreams. Kebir Lakroune was a joy to work with. He is very knowledgeable and willing to help you. With making such a huge decision, it was very nice to have a very non pressure experience. I was very comfortable making my choice and would not hesitate to recommend this dealership to any friends or family. If your looking for a great car, look at Koons and ask for Kebir. ;) More
Satisfied new customer A nice non pressure dealership. Kebir was very friendly and helpful. I would not hesitate to buy here again and will recommend this dealership and sal A nice non pressure dealership. Kebir was very friendly and helpful. I would not hesitate to buy here again and will recommend this dealership and salesman to others. More
Service I had an oil change and tires rotated. I was very pleased with my visit. No problems - excellent service. Thank you. I will be returning again whe I had an oil change and tires rotated. I was very pleased with my visit. No problems - excellent service. Thank you. I will be returning again when I need service. More
Our salesman, Kebir, was very pleasant and knowledgeable. Kebir, was very courteous and patient during the entire process. He answered or got answers to all our questions and assisted in resolving all detail Kebir, was very courteous and patient during the entire process. He answered or got answers to all our questions and assisted in resolving all details. More
No appointment oil change Was able to get my oil changed and other recall work done on a Sunday with no appointment. Got it by 1pm. Karen, my service coordinator was very hel Was able to get my oil changed and other recall work done on a Sunday with no appointment. Got it by 1pm. Karen, my service coordinator was very helpful and friendly. More
I have a bad deal.. My car was over priced. I have a bad deal. They take advatage. My car was overpriced. They finance my car very terrible. And I think i was rip off..And they even mail me aft I have a bad deal. They take advatage. My car was overpriced. They finance my car very terrible. And I think i was rip off..And they even mail me after a week if Iwant to trade in my car and the price is $9000++ from $15,300.00.How can I recommend your dealership. More
Minor misteps but overall a good buying experience. Everyone involved in the process was pleasant and helpful. The actual purchase-day procedures could probably be streamlined as some of it was redundan Everyone involved in the process was pleasant and helpful. The actual purchase-day procedures could probably be streamlined as some of it was redundant (it was late and we had to get up early the next morning). There was also some miscommunication when we took our Pilot back later to get some of the protective additions applied so we had to leave the car an additional day but our situation is flexible so it was not a big deal for us. There is an obscure issue with the on-board computer/entertainment system that one of the head service managers gave me incorrect information about but cars have become so electronically complicated I will give them a little slack on this (If anyone gets a bad review for this it would be the Honda engineers). More