Joyce Koons Honda

Always Pleasant Experience I take my 2003 Honda Civic to Joyce Koons Honda for all maintenance concerns. I trust their staff and technicians. I look forward to many more miles I take my 2003 Honda Civic to Joyce Koons Honda for all maintenance concerns. I trust their staff and technicians. I look forward to many more miles with them as well as the future purchase of my next Honda. More

Excellent experience at Joyce Koons I've never had such great experience of buying car with any other dealership before. When I was at Joyce Koons I didn't feel like customer ,in fact I I've never had such great experience of buying car with any other dealership before. When I was at Joyce Koons I didn't feel like customer ,in fact I felt like they were my family. I would highly recommend Joyce Koons to everyone. And I'm so thankful that Mansour was there to help me and Miki was great. Thank you. More

excellent dealership salesman was great no problems excellent price salesman was great would recommend this dealership again, easy inventory to look...nice clean facility great inventory.... no problems excellent price salesman was great would recommend this dealership again, easy inventory to look...nice clean facility great inventory....manager was helpful also More

Great Experience Buying a 2016 Honda Accord I had a great experience purchasing my new Honda Accord from Joyce Koons Honda. The staff, especially Clifton was knowledgeable and friendly. The pric I had a great experience purchasing my new Honda Accord from Joyce Koons Honda. The staff, especially Clifton was knowledgeable and friendly. The price was competitive and we will definitely head back for out next Honda. More

Great price and service Abe Azzarkani was very professional, thorough, responsive to questions and concerns and flexible. Overall, great experience, and I would recommend Joy Abe Azzarkani was very professional, thorough, responsive to questions and concerns and flexible. Overall, great experience, and I would recommend Joyce Koons Honda and Abe to friends and family. More

What a truly enjoyable experience buying our 2016 Accord We can't say enough about the promptness, and respect that the JKH staff (Clifton-Honda sales and Miki-Honda financials) gave us. Top of the line ser We can't say enough about the promptness, and respect that the JKH staff (Clifton-Honda sales and Miki-Honda financials) gave us. Top of the line service and compassion in knowing how it feels being a customer. JKH is blessed to have such dedicated staff that truly love helping and working with customers. So rare to find that at a dealership now days. Again big Kudos to their staff !!! Angela made us feel like we were the only customers there, Clifton showed such caring/understanding in walking us through the initial test drive through the end of process/delivery for the new Accord and Miki in finance was the icing on the deal ... She was so nice and its so refreshing to see and talk with someone with such strong honest christian values, Clifton also had this as well. Completing the sales financials with Miki we have to say was the best we've ever experienced in closing auto financials. I call that a triple play !!! More

Great service I was greeted by a very friendly and professional service provider. He explained everything that I needed to know about what my car needed. Well done! I was greeted by a very friendly and professional service provider. He explained everything that I needed to know about what my car needed. Well done! More

Very good, not great. The salesperson I worked with, Mansour Assadpour, was very professional and accommodating throughout the entire sales process. I strongly recommend a The salesperson I worked with, Mansour Assadpour, was very professional and accommodating throughout the entire sales process. I strongly recommend anyone visiting Joyce Koons Honda ask for Mansour or Chris Montanez. The sales manager made several back-and-forth ventures to the sales office either in attempt to "wear us down" or converse with others, perhaps due to a lack of empowerment. Regardless, the typical sales tactic was frustrating and I expected more. While discussing/negotiating a trade-in value on my car, I was challenged repeatedly with what I perceived to be a high level of arrogance. I sold my car elsewhere. I hope this doesn't come across too negative; the overall experience was pleasant enough for me to purchase the new vehicle. Misty Barbe & Tyler Runey were very pleasant. More

Oil change, tire rotation I was not able to schedule an appointment for my oil change on the web site as it (the web) had a problem. I went to the shop really early (8:15am) a I was not able to schedule an appointment for my oil change on the web site as it (the web) had a problem. I went to the shop really early (8:15am) and was able to get worked in since I came early. I was advised of a couple of other items to get fixed and I agreed to have them done. More

Poor representation of vehicle I was led to believe I needed to put down a deposit in order to see the vehicle. Before giving a deposit, I asked many questions regarding the conditi I was led to believe I needed to put down a deposit in order to see the vehicle. Before giving a deposit, I asked many questions regarding the condition of the vehicle, I was told it was " clean", when I arrived, in addition to the one large dent that had been described by the dealer, there was another very damaged area. Also, there was hail damage on all of the horizontal surfaces. I had been looking for this model vehicle for quite sometime. The dealer did work on the price point to help with required repairs and ultimately I made the purchase. Since then I have been contacted by a customer service representative and they have worked to insure my satisfaction. More