Joyce Koons Honda

amazing customer service I was helped immediately and was informed abut every detail of the service in my car. the lady who helped me, she was awesome. finally a dealer that f I was helped immediately and was informed abut every detail of the service in my car. the lady who helped me, she was awesome. finally a dealer that for two years has been taking care of my car professionaly. More

Great personalized attention, accurate estimates and prompt Consistent quality service. I have been a customer for more than 15 years and consistent, quality and service attitude have been accurate definitions Consistent quality service. I have been a customer for more than 15 years and consistent, quality and service attitude have been accurate definitions for the whole time. I have bought four cars there, and had them all serviced there. Highly recommended. More

Excellent Service Department I went in for a simple oil change (I normally do these myself but just didn't have time) and boy was I glad I did. The service department is extremely I went in for a simple oil change (I normally do these myself but just didn't have time) and boy was I glad I did. The service department is extremely friendly, knowledgeable, and efficient. While I was there, I spoke to Paul the service manager about a recall notice I received for the front airbag problem many of the auto manufacturers have been dealing with. In the notice, Honda said the parts were not available until sometime in the summer (It is early April) and that a loaner car could be had until the repairs were made if you were concerned about driving your vehicle with the potentially faulty airbag. I did some online research when I first got the recall notice and saw comments others made that Honda would only provide a loaner for the time the vehicle was in the shop. Paul said that information was incorrect, that Honda would provide a loaner vehicle until the parts arrived and the repairs could be made. After signing some papers saying I would not drive my vehicle after parking it at home until I would bring it back in for the repairs, I went to Enterprise and picked up my loaner vehicle. Thanks Paul and Honda!!! More

Great service Ask for Mansour the great salesman. He will take care of you, and it took me only 4 hours total to test drive a Civic, go through financing and be out Ask for Mansour the great salesman. He will take care of you, and it took me only 4 hours total to test drive a Civic, go through financing and be out the door. Cant beat that. More

2003 Accord Knowledgeable service advisor familiar with my car history and preventative maintenance. Provided alternatives and honest assessment of how to fix Knowledgeable service advisor familiar with my car history and preventative maintenance. Provided alternatives and honest assessment of how to fix problems Trusted advice Friendly manner More

Recall updates I believe Koon's Honda did an excellent job in completing this recall update explaining what will be done and how long it will take. I believe Koon's Honda did an excellent job in completing this recall update explaining what will be done and how long it will take. More

My friends at koons honda These guys were awesome and very proffessional! They hooked me up with a brand new 2016 honda civic ex for a great price, even though my credit wasnt These guys were awesome and very proffessional! They hooked me up with a brand new 2016 honda civic ex for a great price, even though my credit wasnt very good looking! Ahmad Azzarkani did his very best to stay in touch with me throughout the whole process and did everything in his power to get me the very best deal he could! Thank you for everything and keep up the good work. More

Excellent service They did not try to up sell the work I needed done, and I appreciate that. My service manager, Roland, was very helpful, knowledgeable, and helped They did not try to up sell the work I needed done, and I appreciate that. My service manager, Roland, was very helpful, knowledgeable, and helped squeeze my service in without an appointment. He's a great guy working at a great dealeeship. Highly recommend. This is my dealership for Honda. More

Great Customers Services. Got my first oil & filter changed which came for free with purchased of my new 2015 Odyssey. Got my car back within an hour, very happy with customer Got my first oil & filter changed which came for free with purchased of my new 2015 Odyssey. Got my car back within an hour, very happy with customers services! More

Great place Peter stohlman was awesome!!! So knowledgable and very easy to work with. I highly recommend this dealership to anyone looking to buy a new Honda. Peter stohlman was awesome!!! So knowledgable and very easy to work with. I highly recommend this dealership to anyone looking to buy a new Honda. More